No support do not buy this product. They are the devil. I would not get this product. I am trying to get my money back. They are scam Artist. They will never return your call and help you with any problems that you were having this is a basic cheap product and the service is worse than that. It cannot scan QR codes properly. It does not send formats to your email in order for you to manipulate the data properly. It is easier using a simple, cheap barcode scanner and scan each line we have wasted numerous hours attempting to get this program working and I’ve sent roughly over 15 emails in the last five days and I have not gotten any response whatsoever. Do not buy this product.