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Buggy app Email verifications don’t work for password reset after multiple attempts. Though Carousell is happy to instantly sell marketing emails on the same emails without prior clarification. Sellers frequently game the search ranking by selling their items or services for lower price or even $0 while keeping actual price buried somewhere on the listing
Needs more protections from Carousell I’ve been using this platform for 3 years. It is easy to use but it’s also easy for scammers to just copy your photos and list the same items with a lower price. It needs guardrails, stricter rules to open an account, usually these scammers just opened an account for days with no reviews (this should be a red flag). Also, sellers should be able to upload videos for authenticity, and lastly, your customer service needs to step up their game in helping sellers, it took almost a month to get a reply from customer service
Hopeless This is the only app on my brand new iPhone air that runs like I'm using a 10 year old phone. Laggy and completely unusable. Gave feedback but no improvement. They'd rather introduce stupid features like live shows to compete with other apps rather than to prioritize app performance. Junk.
Awesome Very easy to use. One thing I just don’t quite like is the quota. Suddenly when I want to respond then no more quota 😱
Great App for quick sale Fast, quick sake tks
Video This app is incredibly useful for connecting people looking to sell their unused items with those looking to buy them at a discount. However, its downside is that it can't send detailed product videos to buyers. Transaction security is also somewhat less secure, as there's a risk the seller won't ship the item after receiving the payment.
1 people found this helpful
Nft market feature Can you add Nft in categories and add Eth addresses where buyers can claim their NFTs after purchasing. Thank you. Sharon
Description & Details Of late a lot of listings can’t display full details and description in the ads. It’s quirky and doesn’t work for customers.
iPhone 15 pro 512GB Very smooth sale buyer was very nice and polite
Roland Amplifier AC 33 sale Easy friendly smooth transaction with Garry the buyer. Thank you for the Carousell app.
From 201 saved reviews since 29 May 2018, all countries.
Share of the 93 negative reviews that mention it
“This makes absolutely no sense whatsoever how is this application available in the US apple store but doesn’t support USA Market I don’t understand I’m tryin…”
“I feel that they have to be much more direct with giving these sellers badges, because in the end I am not able to purchase from this app because of their la…”
“I could only imagine how many other bugs live in the app if they couldn’t even develop the registration page correctly.”
“However this is good for Carousell’s bottom line as people spend more time on the app and see more ads.”
“Would be a great app if they allowed you to sign up I am in the US and found a bra I’ve been searching for online for months.”
“PLEASE get I touch with your sellers!”
Share of the 87 positive reviews that mention it
“Great venue for online sellers and buyers Easy to use app, very convenient to buy and sell.”
“Simple fun and effective I’ve been using Carousel in both Singapore and Hong Kong and it’s one of the easiest platforms to find second-hand items.”
“As an individual seller / buyer I start to earn ll sell my preowned items after few weeks, well definitely you need to be patient ; for those who says thy ca…”
“Pleaseeeee Please get this going in the US 😫 Just think about how much money you’d make 😁 Love the ease of this app and I wanna sell my stuff on it 😭”