Too many bugs I’ve had to delete and download multiple times. Always issues when the dreaded password reset occurs. No other app I deal with gives me this much trouble.
Too many bugs I’ve had to delete and download multiple times. Always issues when the dreaded password reset occurs. No other app I deal with gives me this much trouble.
Lacking This is the most behind the times company we’ve dealt with. They do not have a dependable online service. Makes me change my password every single time I attempt to log on..as if I didn’t know my moms middle name. They don’t allow linking accounts to Experian account so that you could build credit, to maybe get a loan with them. Lol what a way to gain business. Looking at other bank options today.
Not saying a correct amount Will say one amount for a split second then suddenly change we never know how much we have in the bank anymore this app is so glitchy my husband and I have grown to absolutely hate this app.
Needs improvements I hate having to change my password every month and why is it always telling you that your security questions are incorrect I know my middle name and I k ow my oldest siblings birthday but according to your app I’m wrong find it very frustrating
Horrible banking app I get locked out at least once every other month I have Face ID on and it still says invalid user credentials I put in the correct user name and password still says invalid user credentials I call the bank and it takes 2 or 3 times for them to reset I’m about done with citizens if they can’t get this corrected why would I trust them with my money
Loading issue When opening the app it will not load! I have deleted and reinstalled and it still will not load!
Please help!! Will not load!!! Would be a great app if it would just load!
App will not open Can you please fix your app it will not load it just pops up a grey spinning circle and never loads
Loading Will not load !!!
What’s the deal!! Like many of the other reviews it won’t load hasn’t in the last two months!!
From 24 saved reviews since 8 Oct 2012, all countries.
Share of the 18 negative reviews that mention it
“Not saying a correct amount Will say one amount for a split second then suddenly change we never know how much we have in the bank anymore this app is so gli…”
“Loading issue When opening the app it will not load!”
“Horrible banking app I get locked out at least once every other month I have Face ID on and it still says invalid user credentials I put in the correct user …”
“They don’t allow linking accounts to Experian account so that you could build credit, to maybe get a loan with them.”
“They do not have a dependable online service.”
Share of the 2 positive reviews that mention it
Nothing stands out yet.