Rarely works Very buggy and not user friendly at all. Often completely unusable.
Rarely works Very buggy and not user friendly at all. Often completely unusable.
Great Bank! Absolutely wonderful staff. Good rates on savings accounts.
Great usage Love being able to transfer funds to my kids accounts, mortgage loan and savings account. Great for mobile deposits and smooth functionality! Love BOS
Update leads to Lost Info Updated the app today and when I opened it, my 30 day history is gone. When I searched for the 30 day history, it too was gone. Hopefully everything will be restored at some point
Most excellent I really enjoyed the ease and reliability of the app.
BOS online Very user-friendly and very convenient😀
Great app for not so great operator I'm old and not great with phones and computers but the Bank of Springfield app is EASY!
Revamped mobile app I think the movement of deposit from quick access menu is bad, also the button to click to finalize deposit is in bad location
Hardly works!!!! Every now and then the app will choose to work. But to many times I’ve been caught out shopping ready to pay at a register, and the app malfunctioned. I literally had to call a 1 800 number while I was stuck at the store & the end result was I used a different card to pay. Another occurrence is when I randomly check my account at 12 in the morning the app malfunctions every so often. This issue is becoming more frequent it states “ there has been a unexpected error try again later ” and you will literally be locked out of your account for who knows how long. This is beyond ridiculous and frustrating!!!!
Great bank All services
From 39 saved reviews since 7 Dec 2012, all countries.
Share of the 15 negative reviews that mention it
“Another occurrence is when I randomly check my account at 12 in the morning the app malfunctions every so often.”
“I literally had to call a 1 800 number while I was stuck at the store & the end result was I used a different card to pay.”
“Wish the finger print ID worked Since the new update a few weeks ago I can no longer long in with my TouchId.”
“Update causes so much lag Ever since they updated the app a few days ago just getting past the main screen with graphics takes so long.”
“It lets me login online but not through the app!”
Share of the 18 positive reviews that mention it
“Most excellent I really enjoyed the ease and reliability of the app.”
“BoS app rocks App is easy to use for both my personal and business”