Page view does not work any longer Not sure what changed. Old versions work fine, something changed.. no help from support.
Page view does not work any longer Not sure what changed. Old versions work fine, something changed.. no help from support.
Southern Lady App does not restore. Usually contacting will restore but this time no help for almost 2 months with a subscription that renews in the next year. Missing years of previous magazines before 2018. This company should be able to solve the app problem and give the customers what they pay for. Extremely annoying! No way to treat and keep good customers!
The magazine won’t load After months of begging customer service to help me, I still can’t get the magazine to load! This happens every time there is an update, this time no one will help! They have always fixed it before. I am paying for nothing! Please help!!!
Missing Issues Don’t waste your time I purchased multiple magazines one at a time and every time they change the app my issues are gone. Logged in today to find everything over the years gone and no way to get it back nor does customer service care. I was told if I can find the purchase charges from apple they could possibly look into.
Where are the magazines I’m missing a bunch of magazines I paid for. Also, where is my recent subscription?
Excellence in all things Appreciate the care and detail you present in every article and picture. Wonderful ideas presented with excellence.
Read the reviews, not 5 star This app is terrible! I really want to subscribe to Southern Lady but from past experience I know the app is bad. I bought one issue at a time to see how it would go. Now that I want to use it again everything in my library is gone. The issues I purchased can not be restored. Please fix this app as well as the Victoria app. I really want to subscribe but the apps just do not work!!!
Very Poor App for Print Subscriber I’m a print subscriber and can’t sign in using my account number. I’ve read every article they point you to and finally I just want to talk to a person. No number to call is listed anywhere. Is there anyone out there? Great magazines, I’ve been a subscriber to various ones by Hoffman for a decade but this is very frustrating!!!
1 people found this helpful
Love the magazine but app is terrible The app keeps crashing. It’s really difficult to read the magazine with the frequent crashes. I won’t renew if it doesn’t get fixed.
Terrible App As refined as your magazine is, the app is not. Shuts down about every 5 min. I won’t waste my time typing about ALL the other issues because by the looks of it, over the past several years, the same complaints repeatedly keep coming up over and you have continued to turn a blind eye to them. The magazine itself may boast southern hospitality and charm, but your customer service is non existent.
From 21 saved reviews since 19 Nov 2012, all countries.
Share of the 17 negative reviews that mention it
“I have had a print subscription for many years.”
“Love the magazine but app is terrible The app keeps crashing.”
“It’s really difficult to read the magazine with the frequent crashes.”
“Very Poor App for Print Subscriber I’m a print subscriber and can’t sign in using my account number.”
“Southern Lady Never had a problem subscribing to an online magazine until now.”
Share of the 3 positive reviews that mention it
Nothing stands out yet.