Aspora: Send Money to India

Awesome app Money is transferred in seconds. Amazing

I really like the app I’ve been using Remitly, but I’m disappointed with its exchange rates. I’m looking for a reliable alternative that offers better USD-to-INR conversion rates finally Aspora did that .

"We take every transaction seriously" — unless you actually need customer support Aspora’s CEO claims the company "takes every transaction seriously," but my actual experience has been complete negligence.I set up an account planning to remit around $30,000 USD over several transactions, only to find direct bank transfers (ACH) capped at an arbitrary $2,000 while forcing higher amounts into Apple Pay. When you encounter a roadblock, their customer service is a total ghost town. In-app chat agents are entirely useless and provide zero answers. I was promised a scheduled callback that never came. After they sent an automated apology email acknowledging the missed call, I immediately replied with specific questions regarding KYC verification and documentation to increase my ACH limits. Absolute radio silence ever since—no email response, no follow-up call, and no accountability. Talking about taking transactions seriously is pure PR when your support infrastructure is nonexistent and legitimate customers are completely abandoned. Truly the worst support experience I've encountered. Taking my business elsewhere.

App crashig Recently the app start crash frequently The update couldn't help to solve this issue While doing kyc and its crashing during take selfie, tried on multiple devices and all same

Horrible support and super buggy The in-app support is soo buggy, the experience is horrible. When it works it works, but if you had to cancel or do something else, the app is horrible and very buggy

Great rates, but poor reliability Aspora has a great app concept and offers excellent forex conversion rates that are very competitive with Google rates. Unfortunately, the app is highly unreliable, which makes it difficult to trust for important money transfers. I’ve repeatedly experienced authentication failures even when entering the correct OTP, both via phone and email. Customer support is also poor, with no option to speak to someone over the phone. The first transfer is particularly painful due to the identity verification process, especially for users who already have accounts and completed verification with other money-transfer apps. Even worse, my transfers have silently failed after a day without any notification. This happened repeatedly, and I eventually learned that there was an issue between Aspora and Chase Bank. The forex rates are great, but reliability and customer support are far more important when dealing with money. I hope Aspora addresses these issues soon, because the service has significant potential if these problems are fixed.

Very fast transfer time Would recommend

Easy & fast for small amounts using Apple Pay The app has a clean interface although the from account and to account can stand out a bit more from UX perspective. The transfer is near instant if you’re using Apple Pay and rate is pretty good. I ran into payment failures for larger ie greater than $10K amounts and support was not very helpful in diagnosing the issue. I think it was mostly due to bank imposed restrictions not directly related to Aspora but they should give clearer guidance around this

Support Your support sucks, there is no proper UI. I can not see what the other guy is been doing as it’s not streaming properly in the chat and if i lock my screen notification will not come at all. very bad exper improve this