Thompson Thrift Resident App

It’s mostly functional Payment-account setup is the problem. Adding a bank account fails instantly with "your banking institution is not supported" before you've picked a bank or entered anything. The only way forward is a "Manually Add Bank Account" button that starts a 2–3 day micro-deposit verification. If instant linking isn't supported, the app should go straight to that flow. Error and instruction messages never say how to fix anything. "This account needs verification before you use it" doesn't tell you to open Payment Accounts and tap a tile that looks identical to the one in the payments screen to reach the verification link. Smaller issues: every login shows a passwordless-login reminder and a notice-of-uninhabitability reminder, with no setting to hide them. The leasing office confirmed on Tuesday that I could bring in a check. They took it Wednesday, then shortly after said they were "unable to take a personal check." They pointed me to the app's CHECKscan feature, which scans checks. A personal check is a personal check, so that makes no sense. Once the account was verified, payments worked. Two stars because getting there took days.