★★★★★Rustydiaperv1.4.34 Nov 2026
Wont work JLab Go pods ANC wont connect to it
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CompareOpen in App StoreWont work JLab Go pods ANC wont connect to it
App isn’t working My earbuds are connected, but the menu shown on the app does not appear. I want to access the noise cancellation feature but I can’t find it. When I click on my device, the screen automatically goes back to the My JLab screen. I don’t know what to do or how to navigate this app.
Random request Could you make custom equalizer that can be saved and named. It would be cool just saying ! 😊
Latest update Earbuds not connecting to new app update. My earbuds won’t change with tapping anymore so I usually use the app. Now app not letting me connect to my earbuds. I tried reconnecting Bluetooth and trying different device options on app. Nothing working. Please fix
Device usage To the devs in the lab, why can’t i use my jlab app on my phone but i can on my ipad?
Wish I could really enjoy I have the headphones (JBuds Lux ANC) connected to my iPhone, but sadly they will not connect to the JLabs app. Giving me no ability to connect trip or adjust them. Wish I could rate your app, but I cannot get them to show up. Just keeps saying connecting and then never does. Maybe a future update will solve this. I have reset all devices and started over several times to no avail. Boo
I’ve tried Can’t get the headset to connect to the app I have a iPhone 15 to sync to no avail
New headphone Need to make it so jlab true xt 2 can be used
Missing headphones Did not have Jlab GO airs but app experience was amazing with easy to navigate menus
Terrible This is the worst app I’ve ever seen for a pair of headphones. No settings, no battery check, literally nothing. All I can do is play an ambient sound.
From 208 saved reviews since 22 May 2023, all countries.
Share of the 116 negative reviews that mention it
“I had a pair of go air sports that I was able to customize the eq and touch controls using the app.”
“They made sure the store front worked but absolutely no basic functionality for what would be helpful for the product you already gave them money for.”
“In researching this issue, I learned that the app may need to connect to a remote server to function.”
“Very frustrating and pointless to have an app that doesn't work”
“I discovered the headphones introduce significant lag into the audio.”
“There is a temporary mode to reduce (not eliminate) this lag, but it is impossible to set this mode as the default.”
Share of the 73 positive reviews that mention it
“The ambient sounds are a nice touch.”
“👍 I really enjoy using these headphones, but there’s one major downside: the inability to reliably track them when they’re lost.”
“I bought for the grandkids but they think another is better but come and get mine when visiting because JLabs last longer.”
“Pretty easy to use Honestly don’t get the other reviews.”
A drop after an update usually means the update broke something.