CompareOpen in App Store
App signup issues This app is faulty from the get go. I downloaded it and have tried to enter the code that is sent to me to verify my phone number. The first time in the store when I did it, it failed and said to try later. Two days later and I’m trying again and the new code sent doesn’t work. Sign up hasn’t worked. This app is junk for signup.
App Issues and Poor Customer Service My first purchase went smoothly, but when I tried to redeem points on my second purchase, an error emptied my entire cart. Since then, I haven’t been able to add anything. The app is frustrating to use, and customer service was unhelpful, repeatedly telling me everything was fine on their end and to try again later without offering any real solution.
Points system The only way you can see points is the card button. How do you redeem them? Only online coupons so no point of using or scanning the card in person. Terrible menu options and impossible to find things. Took me 10 minutes to find how many points I had besides adding it up myself in the orders history. Use it yourself to find how many issues you run into.
My account disappeared out of the blue All of the points I have accumulated are gone. What a scam…
Lots of ads The app keep sending you advertisements and there’s no way to turn those off.
Can't get a new phone verification code This is probably most frustrating online order app ever used. Changed default phone embedded by app to my iPhone number, it just won't send the verification code to my phone.
Doesn’t Work Scanned at register and they told me my account is being used / registered already so it can’t be used. Like what does that even mean. Registered in store and got it all verified so nothing should be wrong on my end.
Bad service and experience Missing items and should give me refund. App shows refunded but I still didn’t get them
Works well Works well to order online and see sales of the week. Only wish there is an option to make changes to the order before ship date instead of cancelling the entire order. Also would like notification prior to delivery for items out of stock. Otherwise works well. Happy they are finally in CA.
Great Asian grocery option Great new Asian grocery chain in America. Now I can get groceries delivered to me with the products I want
From 33 saved reviews since 8 Nov 2024, all countries.
Share of the 25 negative reviews that mention it
“Try to order online and can’t make payment Try to use online ordering service.”
“Don’t be fooled Needs to register a separate US account/member.”
“Very Poor Quality and Refund System Doesn’t Work I placed an online delivery order and received very poor quality items I tried to request a refund, but the …”
“It ended up wasting both my money and my time.”
“Lots of ads The app keep sending you advertisements and there’s no way to turn those off.”
“Terrible menu options and impossible to find things.”
Share of the 7 positive reviews that mention it
“It is pretty simple and easy to use.”
“convenient and reliable The app is reliable and hassle-free.”