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Worked…until it didn’t Every time I try to deposit a check it says ‘deposit rejected: unable to read account information at the bottom of the check.’ I’ve been using this app for years but recently I’ve been getting this notification for every single check I try to deposit. I’ve updated the app but still no improvement. When it’s fixed, I’ll gladly change my review rating.
Buggy I feel like this app literally always has problems or is always undergoing maintenance. It's unusable roght now after the latest update. I really wouldn't recommend this bank.
Great service Great Customer Service!!
Wow Really nice, modern app.
Upgrade not compatible with my iPhone I have loved the AltaBank app and have used it virtually every day for a very long time. Today I tried to log in and check accounts only to be told that I have to update the application, which I would be happy to do. But I have an iPhone 8, which is in like new condition, but your upgrade requires iOS 17 which will not load on an iPhone 8. So if I want to continue using your very helpful app I have to buy a new $1000 phone. That STINKS!
Remote deposit is very convenient. Awesome
hood job having been born in the first half of last century I grew up with banking standards set at a very high level. Altabank still provides that high level service and manages to do that using todays technology. Good Job!!
Good bank but closed on weekends Really wish they offered banking on saturdays. For some reason I’m only offered mobile deposit for my savings account but not my checking account
User friendly, very easy to set up and use with multiple accounts!!! Super easy to use. Really easy to set up, set alerts, transfer between accounts and look at multiple accounts without having to log in and out.
Worst banking App I’ve used. I currently use multiple banking apps and this is by far the worst one. It’s hardly changed since its conception in the early 2000’s. With how much technology is out there you’d think a bank that’s been around as long as this one has, with how many times it’s changed ownership their app would be more streamline, and more advanced. Even the smallest Credit Union Apps, I use, is better than this one.
From 22 saved reviews since 6 Mar 2024, all countries.
Share of the 8 negative reviews that mention it
“The account balance never updates with recent transactions, payments or transfers.”
“It also crashes often.”
“Unreliable Mobile Deposit Every update to the app makes it more difficult and less reliable to make mobile deposits.”
“It's unusable roght now after the latest update.”
Share of the 13 positive reviews that mention it
“Bad bill pay design This new system is ridiculous!”
“Super easy to use.”