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Trash Since the app updated it’s literally unusable. Won’t even load and glitches. Very disappointed as I can’t even use the printer anymore and wasted my money.
Needs bug fixes After the last update , it has not been able to print labels from Depop or mercari , I have to actually take the picture and uploaded to the nada print app. Also since the last update, I find it difficult to adjust the paper size automatically. Otherwise I love my little printer I just wish they kept the old version of the app or fix the new one.
Would not purchase again, This printer will not load labels. Constant issue, not worth the money Do not buy!!!!!!!
Stop working Since the last update, I’ve had nothing but issues. Was working great before the update
Great printer app is needy Printer worked great zero probs until last update now I have to import files twice to get them to print preview at the correct size
App keeps glitching I loved this little printer when I first got it. It was working great. Then, the app started to glitch. I get to the page where I can choose the label type and then when I hit print preview, it never moves to the next page. I tried uninstalling it and reinstalling it. I tried restarting my phone. I’ve tried unplugging the printer itself. Very disappointed.
App not working Every time I try to click the search again it does nothing L
Font change? I love this machine and the app but recently the font changed. I used Times New Roman and suddenly it changed. I’d like to know if the app can get the old font back.
Label cropping Anyone get the label crop working on this latest app update? It’s been horrible trying to get it to work for me… any tips? App worked well until two updates ago- super bummed
Hard to use This app is terrible and I really regret buying the Printer that goes with it. It doesn’t load my files. It’s such a process to open up a document from an email for a label having to save it then having to go into the app having to import it click click click so many steps involved when I could’ve just opened up the email and sent it to my printer instead of this label printer. Now with this latest update, it’s not loading files at all.
From 59 saved reviews since 5 Feb 2025, all countries.
Share of the 35 negative reviews that mention it
“New update I would love if the app went back to how it was, the font I used to use ain’t there anymore.”
“Please read- Started having one glitch after another and realized maybe it was time for an update.”
“I am unable to return the printer so it seems it’s definitely a waste of money”
“not difficult to use, but nearly impossible for me to print correctly”
“Now with this latest update, it’s not loading files at all.”
“D20 printer not Apple compatible Ipad mini 5th gen and iphone 16 both claim they cannot support the bluetooth connection.”
Share of the 18 positive reviews that mention it
“great app but my battery on my printer is being confusing I love this printer so much but it told me that my battery was low and now when I plug it in it isn…”
“An excellent printing app The interface design is clean and intuitive, making it incredibly user-friendly.”
“It was straightforward and very easy to set up.”
“One side will slide down to LOCK YOUR LABEL INTO PLACE SO ITS NOT FREE BALLING IN THERE.”
“READ Normally I only review games, but I think this is important.”
A drop after an update usually means the update broke something.