Escambia County Bus System & Flex Transit I am new to Florida. I do not know anyone here and have no clue which way is up or down, let alone the names of streets or even where the local Walmart is. I have used the Bus system since I have gotten here to Florida. They have been my guidance and direction here. I haven’t ever had the most kindest set of people help me in all of my years. The customer service is superb. I can not say one bad thing about this company and its employees. From the staff at the bus station for the regular buses, the staff and dispatch at Flextransit, Management, every single bus driver on both modes of transportation has been very kind and informative. Even to take time to write down bus routes and where places are located. They all are always cheerful and smiling. The buses are always on time and very clean. I have told everyone back home and anyone I encounter here, that the bus station is where it is at!! You guys have got it going on. I am more grateful than I could ever express. Thank you!!