Kicked out! While doing my taxes I have been kicked off the app literally 14 times in the past 90 minutes! Ridiculous!!
Kicked out! While doing my taxes I have been kicked off the app literally 14 times in the past 90 minutes! Ridiculous!!
So disappointed this year I’ve been using TaxAct for more than a decade, and the changes this year have made the experience incredibly frustrating! There are alerts about items that I know are correct (like our SSNs) and others that make me very nervous about what I’ve entered but provide NO guidance as to what triggered the alert or what might actually need to be fixed! I’m going to scrap this whole effort and pick a different (hopefully less expensive) tool!
Fast and easy Tax act has been easy to use and is a fast process with the picture uploads
User Friendly Most user friendly tax prep app that cuts right to the chase without extra unnecessary questions and I have used several popular apps. By far my favorite!
Nothing but pop ups I can’t see my return details and every other time I click something to try, I get a pop up to rate the app. Apparently the only thing it does well is collect ratings
Booooo So over being forced to pay to do my taxes because it’s not the most basic return possible. And an extra $60 for paying with my return? Terrible terrible terrible company. But the alternatives aren’t really much better.
Easy to Use and Affordable Tax Filing Service I had a smooth experience using TaxAct for filing my taxes this year. The platform was easy to navigate, and the step-by-step guidance made the process simple even for someone without much tax knowledge. I also liked that it was more affordable compared to some other tax software options. The refund estimator and error checks were very helpful. Overall, a reliable and convenient service for tax filing.
Extremely easy and helpful Tax act has a very useful, helpful, and easy to use app!! Thank you
State refund I cant find my state refund the app is making it hard for me to see when my refund coming back
Easy peasy Just upload and go it
From 107 saved reviews since 15 Jan 2026, all countries.
Share of the 41 negative reviews that mention it
“Super glitchy app I’ve been a user of TaxAct for many years and decided to give their mobile app a go this time.”
“Turbo tax has gotten crazy expensive so worth the savings.”
“-I have to log in like 2 or 3 times.”
“This web app does not display documents well and is impossible to navigate.”
“There’s nothing special about its app - it’s just an embedded website that continually glitches out and does not become responsive to your taps on links.”
Share of the 58 positive reviews that mention it
“This was easy, simple and worth the free I paid.”
“This was easy, simple and worth the free I paid.”
“Love it!”
“The experience is always smooth, fast, and stress-free.”
A drop after an update usually means the update broke something.