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Redemption service is not where it should be Customer service is not the best. They take forever to respond or respond once and will reply to no other messages. Once you enter a chat message with someone you cannot contact another person regardless if it’s been 24,48,72 hours. You can see they’re online or were last online 15 minutes ago nd probably still won’t get a response
Participation trophies So lame. It replaces no praise with perfunctory praise which means nothing at all. Don’t waste your time
Keeps crashing Every time I try to send recognition or go to shout outs on the app it crashes. I have uninstalled and reinstalled about 10 times with the same issue😡
gifts loading Received a gift from my manager, then when I hit “select a merchant”, it won’t load up for me to use.
Don’t bother Gives u the run around and is awful to use. Just use a real gift card, cash, or Venmo
Last update My app updated to the latest version and now when I go into the merchants area NOTHING IS THERE.
1 people found this helpful
Very easy and I love the app I received rewards for a job well done at work. This was my first time using Guusto. I downloaded the app and it was very easy to use. I would definitely recommend.
Extremely convenient The company I work for uses Guusto to pay us bonuses, the app allows the company to send you money and you get to choose which gift card you would like to add the money to, Guysto has a variety of digital gift cards to choose from including a visa gift card! You don’t have to immediately convert the money into a gift card! You can let the money accumulate until you’re ready to use it!! I really love this app and I highly recommend companies to use it!! You could even use it for friends if you’re not sure what to get them!
Great app! Guusto has great and intuitive functionality (online and in app). It allows companies to send rewards for incentives, birthdays, anniversaries etc and you can redeem it for whatever you want! Solves the problem of swags you have no use for or people ops trying to send perishables to the employees house. Overall a great solution for the modern world!
Wow! These guys are on point and provide an exceptional service! This is a way better way to claim rewards and use them! They also give you all the money allotted to you, where as others take a monthly fee from you and then you can’t get any gift cards for that amount! I would recommend these guys to everyone and every company!!! Great Job!
From 32 saved reviews since 23 Sept 2021, all countries.
Share of the 5 negative reviews that mention it
“Keeps crashing Every time I try to send recognition or go to shout outs on the app it crashes.”
“gifts loading Received a gift from my manager, then when I hit “select a merchant”, it won’t load up for me to use.”
Share of the 25 positive reviews that mention it
“Something easy to use!”
“I really love this app and I highly recommend companies to use it!!”
“I like that they have bulletin boards for announcements and an area for team challenges.”
“With Guusto, it is simple and hassle free.”
A drop after an update usually means the update broke something.