Practitioner Engagement

Bad app with poor functionality This app and this company puts out subpar product with no thought behind it. The app is clunky and crashes often. Poor design and function.

Was better This app is ok but with the last update the pt search bar is gone. It’s little things like this that PCC misses and mess up a providers work flow.

Good enough but lack ordering studies. Unable to order blood work or radiology studies in this application, only drugs. Otherwise good to see patient chart and write progress notes.

Very good, except I’m not certified for certain drugs, so I cannot sign approval for them. But either I cannot or don’t know how to get rid of them. There is no “decline” option that I can find. So far the institution hasn’t been able to remove it. And the app repeatedly tells me I have documents to sign, when I do not. That’s a bug.

Nurse practitioner I have been using the app for 2 years in LTC setting, initial glitches seem to have been improved but as of recently I get an error every time I try to write a narcotic script. It used to be time saving for me, now it’s just a hassle because I need to attempt 3-5 times, easier to head back to the office and use regular laptop.

Log in Failure I love this app to see my nursing home patients, but since new upgrade the log in doesn’t work more often than not. Very frustrating. Please upgrade to fix asap

Crashes Every.Single.Time. I loved this app until 12/2019 upgrade. It crashes constantly now. Please fix it ASAP.

Practitioner engagement. Ever since two weeks ago when they udaeted app it has been horrible!!!!! It breaks off every time while using app back to home screen. If not fixed the use of app creates a functional disaester.

Glitchy This app worked acceptably well before the most recent update - easy access to meds, labs, vitals, basic info. For the past several weeks it has been VERY glitchy, logging me out completely after a minute or two. Essentially is now useless and incredibly frustrating when I need to work.