★★★★★K be ay12345678v3.0.729 Oct 2026
Cant change password. Get locked out and your screwed Cant change password (wont accept. Get locked out and your screwed)
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CompareOpen in App StoreCant change password. Get locked out and your screwed Cant change password (wont accept. Get locked out and your screwed)
Not optimized for mobile use. Cannot rotate mobile device to read. Can’t enlarge and scroll to view copy that extends off page. Can’t change password unless you remember your password. Latency in device when selecting different options.
Exercises Sometimes the exercises cause too much pain to be fully accomplished.
Too fast Too fast repetitive
Suddenly stopped Terribly disappointed. I have had this app for my upcoming surgery. Suddenly it stopped working I can’t log on at all ! It tells me account inactive??!!!! What the heck? Really ticked off
Bugs May need some updates. I’ve downloaded the app but it does not reflect that in my progress. Also every time I log in to complete care instructions the system marks the form complete without ever seeing it and I have to log in again and find the care form.
Fix facial recognition The app is basically good. Video content for exercises and care instructions work well. After the latest update, the iOS facial recognition runs and gives a check that it was successful but then it requires a login anyway. Please fix.
Recovery The app has been extremely helpful during recovery. I appreciate the daily communication and easy to understand videos and descriptions of what can be expected. Recovery is TRULY a challenging process and the app was comforting when I needed assurance that I could get through this.
App Gets Stuck Every day , the app gets stuck by showing logging in on screen when clicking on other options within the app. Also, sometimes during the day, it logs me out after closing the app.
Needs some work improvements I like the connection to my care team & the exercises. I do not like that for the progress you cannot enter - no change. It is not logical to think there is either progress or regression each day. Sometimes it is just the same as the day before.
From 144 saved reviews since 13 Feb 2015, all countries.
Share of the 56 negative reviews that mention it
“Communicating with care team utilizing a glitchy app is awkward and cumbersome at best, and fraught with possibility for harm or at least less than producing…”
“Lacks the human touch for quality of care”
“This is now the third time I cannot login to the app to see my tasks.”
“They want you to do all this but make it too difficult.”
“Very slow loading videos, instructions need more clarity (e.g.”
“There should be more info on pain management and constipation (look online - these are topics patients worry about).”
Share of the 60 positive reviews that mention it
“There’s video along with script - love it!”
“I think it’s quite clever how the exercises get more difficult every 2 weeks.”
“and I have my beautiful wife for nursing me back to Health!”
“Hip replacement App is extremely easy to use and helpful.”
“I can’t stress enough how helpful and informative this app is.”
A drop after an update usually means the update broke something.