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App is terrible Has been glitching for two weeks- last update was a year ago? Come on! Work harder on keeping up with technology! This is loosing us business.
Terrible This app sux
Frustrating!!!! This system and app is sooooo unreliable
When it works I’ve used SalonBiz for over 20 years and a few years back I was convinced to switch to their cloud based application and was told it would be great. As of lately there have been so many service disruptions and issues it has caused so much frustration in our business and loss of revenue to the point where I want to find a new booking software.
App doesn’t work This app has not been working for weeks. It has created so much stress in the salon. Do better!
Horrible Horrible it’s been down for almost 2 weeks I can’t book appointments or check people out it’s messing with my business
Glitchy This software lately is always being worked on during the work day and it causes a lot of problems when we aren’t able to access our information. There’s nothing we can do about it. We cannot see the formulas, future appointments etc. it comes up with a code saying “forbidden “.
Terrible SalonBiz is constantly having some sort of error. There have been multiple days in the past 3 weeks where the website and app crashed completely. We cannot do our jobs without the system being up and running at all times. Hopefully this will not continue into the holiday season.
SalonBiz stinks They just can’t seem to get it together. I’ve used them for almost 20 years & for the last few years the cloud based software goes out way too much. It leaves us stuck with no back up, not knowing what customers are scheduled, what their formulas are or even no way to ring them out with credit cards if you use their credit card processing. They NEVER credit us for the inconveniences ever. They just raise the prices and don’t care. This latest one has had us in and out of service for 2 straight weeks. It’s really bad. Save yourself the headaches and find someone more reliable. That’s our plan!
Don’t do it The program breaks down all the time don’t do it
From 167 saved reviews since 20 Apr 2018, all countries.
Share of the 123 negative reviews that mention it
“But then again y’all need to start at the basics of just hiring a team to develop a system that isn’t constantly crashing and having issues.”
“The app just forced me to update and now it’s giving me an error message when I enter my login.”
“Not working properly Ever since the update my salon biz app will not open without going through the App Store first.”
“Many times in the past ive been unable to use the app die to server issues, also im limited as to what im allowed to do on it as a service provider since my …”
“Also this app won’t open up half the time for me so it’s impossible to even check my books without uninstalling and reninstalling only for it to stop working…”
“Save your money.”
Share of the 24 positive reviews that mention it
“I love love love this app now!”
“We would love to be able to see the color codes on the appointment book like we can on the iPad!”
A drop after an update usually means the update broke something.