Always have same issue and never ever fixed Contacts disappear after a couple of weeks, account number not showing more often.
Always have same issue and never ever fixed Contacts disappear after a couple of weeks, account number not showing more often.
Poor system to help client! Worst banking app! Always making trouble to transfer and asking for kyc update even when it’s updated.
Slow app slow call centre Instructions provided by call center staff are not accurate and having to visit the bank because of the misinformation and the staff being unable to provide the service when we have visited the bank shows lack of interest to help the customers. About the app, transactions are pending for weeks and we are unable to get a clear statement through the app. Useless at the most important times
Great app Great job, boys. You’ve turned everyday banking into something wonderfully simple. This app really delivers 👍
Customer feedback So i met one of your employee gasam. He was very helpful and he is very good. Ya’ll should pay him more. And give him promotion. Love xoxo
Dhuniyeyge emme kada bank Just switch to MIB 😂✌️
Bring tap to pay to iphones Hello BML , Please bring tap to pay for iphones, it would be super convenient to have tap to pay in the iphones aswell!
Search bars are very difficult to use. All the search fields are very difficult to use and takes a bit of time and scrolling for us to be able to write anything.
OTP Confirmation Button Not Available for International Payments I have been experiencing an issue with the BML app when trying to make international payments. After entering the OTP, the “Confirm” button does not appear, making it impossible to complete the transaction. This has been frustrating, especially when dealing with urgent payments. I am using an iPhone with iOS 18.3.1, so the issue may be related to compatibility with the latest software. I hope the development team can address this bug soon, as it significantly impacts the app’s functionality. Overall, the app is useful, but such issues need to be resolved quickly to ensure a smooth banking experience.
The updated app has so many problems The app has so many bug fixes yet Bml is not releasing any new update . It’s getting stuck constantly . When we try to select the account it’s not showing the account . Please fix these issues
From 139 saved reviews since 5 Jul 2015, all countries.
Share of the 75 negative reviews that mention it
“👎🏽 Ned to fix the app crashing issue...”
“More than 40% of the users reported their account hacked and wiped off the saving.”
“Not working This app is not aorking after the update 👎👎”
“Slow app slow call centre Instructions provided by call center staff are not accurate and having to visit the bank because of the misinformation and the staf…”
“Service interruptions Customers will experience service interruptions to Internet Banking, ATMs and USD Booking portal for 30 minutes between 1:30 to 5 am.”
“The BML service provider sends us a mail of the person who tries to access our account with their IP address, though they can’t track the person account whic…”
Share of the 50 positive reviews that mention it
“Great app but could be even better I'm not the biggest fan of the carousel design, but that's not saying that the app isn't flashy or looks dull.”
“The app is nice but, i would have appreciated if it have gone into a more of a modern look for a more simple design...”
“A little toy in looks for a Banking app Overall, i enjoyed the app.”
“In terms of functionality, I can't think of a lot of things that I won't be able to do on this app.”
A drop after an update usually means the update broke something.