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What’s the deal!? I have been paying mo that for a subscription since 2017 and just realized it didn’t tack any of my miles for 2025 or 2026 so far! I tried logging out and now it says “error” when I try to log back in or when I say “forgot password” won’t let me do anything. Won’t send my messages to the chat and the emails I send come back as non existent email! I want my money back!!!!
Awful- need a refund Used this for years. Tracked my miles with zero issues. This year nothing is tracked and it won’t save my expenses. Paid the annual fee and there is no one to contact. No website and emails are returned as undeliverable.
1 people found this helpful
App off Need a trouble shoot
Avoid It appears that their system crashed & they lost all of their customer’s data (my data) for 2024. They were quiet about this until tax time when costumers would be needing to access their mileage records. Then they put out strange messages, & upon investigation their website said that customer mileage data would not be recorded after 12/31/24 despite the fact that they charged my CC in April 2024. Like a chameleon, it appears that they just reopened under a new name, Simple Mileage Tracker, identical software. Tax records for 2024 were lost. No honesty. No apology.
1 people found this helpful
For Uber Drivers Excellent way to keep track of your Uber miles while driving for Uber Highly Recommend for your taxes
Stopped working Just in time for tax season! Great thanks for suckering me in to being a premium member then not answering my chats. And losing all my mileage records. Such a horrible disappointment.
1 people found this helpful
Stole money from me They canceled their services in January without notifying any of their subscribers. I only found out when I inquired as to why my mileage tracker had stopped working. I paid for services through June 18 and they refuse to refund me for the 6 months I’m not receiving services. Pure theft.
Stopped working I’ve had this app for 3 years and it stopped working on dec 2024. I’ve deleted the app redownload it and nothing. It stays at mileage stopped tracking and I have the premium subscription. Emailed support and no response in weeks
No longer works App no longer tracks mileage…thought it was that I hadn’t updated my iOS but tried after update and still isn’t working. Tried reaching out to support and no response.
No Support At All - Randomly Stopped Working App randomly stopped tracking my mileage. I paid, have it updated, and didn’t change any settings. There is no reason for it to randomly stop. I have emailed support TWICE and they have not responded in a week. I will have to get a different app now because this app DOESN’T WORK AT ALL.
From 217 saved reviews since 22 Aug 2017, all countries.
Share of the 61 negative reviews that mention it
“They have now charged me $59.99 3 times since my initial attempt to end my subscription.”
“I have been on the internet, logged into my account on my phone and on my computer.”
“Avoid It appears that their system crashed & they lost all of their customer’s data (my data) for 2024.”
“Cancellation is impossible.”
“I have been on the internet, logged into my account on my phone and on my computer.”
“This app has a nice premise but has room for improvements, most notably how much battery it drains when the app is open.”
Share of the 137 positive reviews that mention it
“I’ve been using this app for two weeks after trying out 3 other apps and found this app to be the most accurate and easy to use!”
“If one wishes to enjoy political diatribes, rudeness and obscenity, jump right in!”
“If I don’t keep up with categorizing each ride it can be challenging to remember which one is which.”
“Try it out for free, you will see for yourself how useful this app is.”
A drop after an update usually means the update broke something.