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Recent updates made it so youre no longer able to upload stl files directly through the app. Complete BS
Developer reply
You can upload files in My Storage Management.
everything is super zoomed in the app i am unable to use anything and there is no button to reduce zoom
app used to be great but now following update I cant upload files. why ??
Developer reply
You can upload files in My Storage Management.
it is ok, would be nice if they would add more printers, bought the s1 max and they don't have the printer in the files ever. I could understand if it was new but it's been out for quite a while now.
this app is all over the place now. and you cant download stls as easy.
click on Me, Management, then the +sign, Upload your download and print. YW
The 2.0 redesign looks great, but notifications are useless. Instead of showing the issue, it is a wall of text with an endless filename. At a glance, I have no clue if a print finished, the nozzle clogged, or AI detected spaghetti. For AI prompts asking to pause or continue, I cannot even see the alert, and tapping just launches the app from scratch. Please change it to: [Printer Name] - [Status], not a giant filename. We need proper notification layout and deep linking. 5/5 after fix.
super simple to use
does what its supposed to
sorry but this app is trash. almost 7 months later it still will not connect to my printers. it puts me in a loop of scan the qr code to add the printers and it just keeps saying the app is already installed but I need to install the app. make it make sense. I'm in the app binding a printer but as soon as I scan the code it says I need to install the app. the next line it says the app is installed. then the next line it says to scan the code on the the binding part which is what I'm scanning.
Developer reply
Hello, on some models, there are two QR codes on the page, one for binding the device and the other for downloading the App. You can try covering the QR code for downloading the App and scan the QR code for binding the device to bind your device.
From 175 saved reviews since 10 Aug 2023, all countries.
Share of the 104 negative reviews that mention it
“This app runs slowly, and is full of glitches.”
“So I can't remotely control my ACE Pros nor my printer with this app anymore.”
“Now it shows online when it's offline and offline when it's online, tasks are stuck from weeks ago.”
“new update broke the manually add print file for print.”
“The only problem I have is it logs you out of you log in on another device, and since I swap back and forth between my tablet it's a little annoying.”
“1 star because it puts all notifications under the miscellaneous category and has no option to disable ad notifications, which means if you want to get notif…”
Share of the 46 positive reviews that mention it
“I have a Kobra x with 4 colors.”
“super simple to use”
“You can download free 3D prints from this app.”
A drop after an update usually means the update broke something.