CompareOpen in Google Play
Very Disappointing Refund Process – 14 Business Days and Still No Refund I requested a refund on 20 September 2026 after my subscription renewed automatically because I forgot to cancel the 7-day trial. I contacted customer support immediately and clearly explained my situation. However, even after 14 business days, my refund has still not been processed. I do not need this subscription, and I have been waiting far too long for a resolution.
Cant even Sign Up. Always failed sign up with google.
very bad all they want is money useless app
1 people found this helpful
I just subscribe the PKG but it is showing u didn't
Paid app, but on playstore showing free
1 people found this helpful
if you would of asked me last month I would of given this a 4 or 5 star. My CC expired and I have been trying to update it for weeks now and not able to get into my account. I been trying to work with support and everything and get no where so much for being a customer for 3 years. there no help, no support, no number to call, so you are on your own. I have pretty much given up to see if I can get back into my account. they ask the same question everyday and they dont want to take payment.
1 people found this helpful
Developer reply
Hi, I'm Mustafa. I’m truly sorry for the frustration you've experienced, especially after being with us for 3 years. I want to handle this personally and get you back into your account immediately. Please email me at mustafa@adcreative.ai so I can fix this for you right away. I'm here to help and make this right.
money oriented
2 people found this helpful
Developer reply
Hi, Based on your review, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at mustafa@adcreative.ai, so that we can look into it immediately and get it resolved. We would love to give you a seamless experience on our app. Thanks!
I am absolutely thrilled to be filing a chargeback dispute against this predatory app! ♥️💋 This app charged me ₱20,740.35 and refuses to provide the 23-digit ARN my bank needs to track the refund. To make matters worse, aggressive "trial" pop-ups block the settings menu, physically preventing me from removing my billing info. This is a predatory trap.—avoid this app at all costs.
7 people found this helpful
Developer reply
Dear Nichole, We apologize for this experience. We would like to speak with you to better understand the problem you encountered. Please contact us at mustafa@adcreative.ai so we can help resolve this issue. Thank you.
forced to subscribe right away without testing if it's worth the money to subscribe with, probably a scam.
3 people found this helpful
Developer reply
Hey there, We have a free trial available, I'm sorry to hear you felt forced to subscribe, If something wasn’t clear or didn’t work as expected, I’d love to help sort it out for you. Please reach out to me directly at mustafa@adcreative.ai, and I’ll personally look into it.
stupid application, doesn't work
2 people found this helpful
Developer reply
Thanks for your feedback! We're really sorry to hear about your experience. We'd love to better understand what went wrong and help you resolve it. Please reach out to us directly at contact@adcreative.ai. We're here to make this right for you!
From 25 saved reviews since 30 Sept 2025, all countries.
Share of the 11 negative reviews that mention it
“forced to subscribe right away without testing if it's worth the money to subscribe with, probably a scam.”
“stupid application, doesn't work”
“My CC expired and I have been trying to update it for weeks now and not able to get into my account.”
Share of the 14 positive reviews that mention it
“it is a good alternative to Photoshop and other design software but with more rich templates available while designing giving more productivity.”
“super simple, super intuitive, anyone can use it to generate pro ads.”