remote start stopped working on the coldest days of the year and this stupid app won't let me sign in. it won't accept temporary passwords
remote start stopped working on the coldest days of the year and this stupid app won't let me sign in. it won't accept temporary passwords
Developer reply
Don't hesitate to reach out to us at help@mycarcontrols.com.
Doesn't work... Been waiting for an update
Developer reply
Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at help@mycarcontrols.com.
works as intended.
Developer reply
Glad you like it! :)
again more problems. pixel phones are garbage. the app stopped connecting to my pixel phone again. I need an update to fix the update!
Developer reply
Thanks for the feedback — I’ll be sharing this with our engineering team.
it will take me decades waiting to connect thru the antena!!!!
Developer reply
It appears you’re attempting to connect the app to the antenna via Bluetooth. For this feature to function properly, you must be within Bluetooth range.
last updated (November 3 2025) keeps crashing... can't use the application EDIT... Thanks for fixing the 🪲 PS.. The Auxiliary settings are useless now. we used to get 4 options. heated seats (left and right) rear defrost and trunk. now, JUST trunk... like the old saying, "if it ain't broke don't fix"
Developer reply
The issue has been identified by our team, and an update addressing it will be released shortly.
new update came out and now the app doesn't work at all. it crashes. now it just opens and closes right away. The issue has been addressed and fast. Works like before. Appreciate the fix guys.
Developer reply
The issue has been identified by our team, and an update addressing it will be released shortly.
Terrible.. contacted support because app closes the second I open it and no reply.. dont recommend
Developer reply
The issue has been identified by our team, and an update addressing it will be released shortly.
spends forever looking for a device *IF* it even finds the remote or antenna, and doesn't tell you multiple times it can't connect. constantly kicks you out and completely resets the app so you have to log back in and mess around pairing it to the system and remote to set it all back up again. refuses to actually perform commands when it finally connects, and now the app won't even open anymore, it just immediately crashes. tried new phone + remote, reinstalling ect. 4 years of issues, I'm done.
1 people found this helpful
Developer reply
The issue has been identified by our team, and an update addressing it will be released shortly.
I've had this app for a few years now, and it worked fine. But yesterday, I went to go start my truck, and the app wouldn't come up on my phone. I tried restarting my phone twice. That didn't work ! I even uninstalled, then reinstalled the app. I saw that it was updated to a newer version. But that didn't work ! Every time I tap the icon, it flips to the car screen. But then it flips right back to my apps. The SmartControl app just won't open up. What is going on ? Why won't it work now ?
Developer reply
The issue has been identified by our team, and an update addressing it will be released shortly.
From 33 saved reviews since 2 Feb 2019, all countries.
Share of the 25 negative reviews that mention it
“refuses to actually perform commands when it finally connects, and now the app won't even open anymore, it just immediately crashes.”
“waste of time and waste of money.”
“Can't even sign in now and when I could it was sooooo slooooow to connect to my vehicle that was just outside my window.”
“Lost connection with antenna and transmitter on a second day of use.”
“app not working after update”
“Every time I tap the icon, it flips to the car screen.”
Share of the 8 positive reviews that mention it
“It's easy to use”
“and is this apps is free or paid after you add the vehicle?”
A drop after an update usually means the update broke something.