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Poorly designed and frustrating to use. Unfortunately have to use it for appointments with my GP but would love to use and alternative app if one were available
user friendly
good so far
A lot of the functionality such as the calendar system doesn't work consistently; I have had appointments not be confirmed, and missed appointments because of this
download appointment to calendar needs improvement, i don't download because i have to update it.
Developer reply
Hi there, thanks for your feedback! I’m sorry to hear you encountered an issue. If you could please email us at help@hotdoc.com.au (mailto:help@hotdoc.com.au) with some further information about your case, we’d love to look into it further for you. Looking forward to hearing from you
Amazing, it makes things so much easier to make an appointment with a doctor, very impressed......
Easy to use.
it won't allow me to put my payment details in and keeps kicking me out of appointments
Developer reply
Hi there, thanks for your feedback! I’m sorry to hear you encountered an issue. If you could please email us at help@hotdoc.com.au (mailto:help@hotdoc.com.au) with some further information about your case, we’d love to look into it further for you. Looking forward to hearing from you
ok
best doctors surgury going you have qml there also my doctor she cut cancer out of my forhead awhile back had to do it twice because she didnt take enough away so a month apart having it opened up twice barely a mark always clean well mannered i highy recommend
From 274 saved reviews since 22 Jan 2019, all countries.
Share of the 64 negative reviews that mention it
“This is just like uber and works great until it doesn't and you're stuck paying fees for someone who never called/won't refund.”
“I can't log in or register.”
“Thanks for storing your data on a password free server and allowing criminals to access my data, greatly appreciated, I'll be sure to recommend you to all my…”
“why does not web have a button saying cancel!”
“They deducted my money from, showed me the appointment time!”
“From the Medical Practice website it was impossible to use - there were new terms of use but no way to accept them to make an appointment.”
Share of the 199 positive reviews that mention it
“However the app is clear & easy to use & if you're not in a rush for an appointment it's a quick & convenient way to arrange an appointment rather than phoni…”
“I'm using it fairly regularly and enjoying the flexibility and ease of using this App.”
“I think HotDoc is a great app!”
“A definite plus is being able to see appointment times available without having to call up and pick times out of the air and hope the receptionist says it is…”
“reducing stress and anxiety so often caused by reception holds and abruptness.”
A drop after an update usually means the update broke something.
“Quick, no waiting on hold for a receptionist, see available appointments at a glance & make an appointment during & outside business hours & receive a fully …”