★★★★★Ian Walterv5.6.12 Nov 2026
Felix is the best mobile phone provider their service team are so helpful
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CompareOpen in Google PlayFelix is the best mobile phone provider their service team are so helpful
Developer reply
Thanks for the love, Ian 😊 If you'd be happy for us to feature your feedback in our marketing materials, like on our social media or website, please edit your review and add a 👍 at the end.
absolutely fabulous I ask everyone to get on the Felix train 🚂🚂
Developer reply
All aboard, Turtleman! If you'd be happy for us to feature your feedback in our marketing materials, like on our social media or website, please edit your review and add a 👍 at the end.
like that I have this I paid earlier to make sure didn't miss it charged me extra $1 swamping over and it did last time when paid it was a mistake last time cause already had it linked to PayPal now I have it with GPay.
huge fan of Felix!
Developer reply
What a coincidence, we're a huge fan of you too! Thanks for the 5 stars.
no such thing as online help service staff I like parrots who can do absolutely nothing for the customer the security team is an absolute disgrace and a lazy and don't respond very fast to take in your money the very slow at helping you at all there is no care whatsoever
Developer reply
Hey Ken, we'll absolutely make sure things are sorted for you! Please keen an eye on your inbox - our Privacy Team will email you there as soon as they can.
great service
Developer reply
Thanks, Jamie 😊 If you're happy for us to feature your feedback in our marketing materials, like on our social media or website, please edit your review and add a 👍 at the end.
reception in some areas are bad to where I can't get any service
absolutely love it
awesome product, do miss personalised service when initial set-up went sideways, but worth the value... faultless since...
Developer reply
Hey Simon, we're glad you're enjoying felix! If there's ever something you need a hand with, feel free to chat with us via the app, message us on Facebook (felix mobile), or Instagram (felixmobileau). We have real people online to help out 😊
What could I SAY, FELIX "UNBEATABLE REAL HUMAN'S" THANK'S ... 👍
Developer reply
Hey David, we're so glad to hear you're loving your plan!
From 238 saved reviews since 22 Mar 2021, all countries.
Share of the 82 negative reviews that mention it
“Im not sure what's happening but my internet periodically cuts right out, and slows to a pace where it takes 5 minutes to load 1 pic.”
“It either does not load at all, or when it does, it crashes quite often.”
“The app breaks frequently, gives errors, will not load or log in.”
“I struggle to make calls without it dropping out and it's a little pricey for the poor quality.”
“What's the use of 100gb if you can't even use a quarter of it because its so slow.”
“My experience with Felix has been extremely poor as it is very difficult to get in contact with an actual person, their ai system does not help me, and I've …”
Share of the 147 positive reviews that mention it
“Overall, a very polished feeling app and easy to use.”
“The app is a lot of fun.”
“even though they increased the price once I think this is still pretty good!”
“The support team handled my situation well (switched number over after getting a temporary number), and were ultimately able to honour the free month offer w…”
“Stress free navigation, very user friendly, great incentive to heal our planet.”
A drop after an update usually means the update broke something.