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Ich war heute Dienstag den13.10.2026 um zirka 10:15 in der Filiale in Rapperswil.Eine schwangere Mitarbeiterin leider extrem unfreundlich.Null Ahnung wie man mit einem Kunden spricht.Offensichtlich keine Freude am Job.Mein Vormittag ist dadurch vermiest.
it is a good app
I'm very happy with this app and find it quite easy to navigate.
My credit card temporarily disappears from the app, usually whenever I need it. Do you guys know IT maintenance can be done overnight, when most customers are not using the app? Edit: (based on PF response) I'm not talking about payments by card, I'm talking about card visibility on the App, and the possibility of topping up prepaid cards.
Developer reply
Thank you for your feedback. We apologize for any inconvenience. An interruption to the service is not expected in each case. Payments by credit card work at all times, even during a release.
very super apps
Easy to use
best
i like the optimizations they did over the last months.
the app is doing pretty well, good job postfinance.
From 235 saved reviews since 24 Dec 2018, all countries.
Share of the 117 negative reviews that mention it
“Update: Tried logging in today but the app cancelled the login 3 times.”
“Crashes on start.”
“The push notifications to log into online banking or to approve a credit card payment no longer come through at all or they come with such a long delay that …”
“The services in PF are awfully slow...”
“Now my e-banking is locked and i can't use customer support via chat because appearently that doesn't work when you're login is locked and i am 100% not goin…”
“Since the last update, the application does not open at all, which is maybe a good thing.”
Share of the 100 positive reviews that mention it
“very functional and simple app, even I can work with, the other banks make things so complicated”
“Honestly, I think it's the best online banking experience in Switzerland.”
“If that doesnt change soon ill just switch bank and enjoy a free prepaid credit card to which i can transfer money almost instantly and dont even have to pay…”
“Design looks modern and the user experience is great.”
“If that doesnt change soon ill just switch bank and enjoy a free prepaid credit card to which i can transfer money almost instantly and dont even have to pay…”
A drop after an update usually means the update broke something.