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Work your inbox as a team, now on your phone: • Assign conversations, filter by Mine, Unassigned or All, and see who wrote each reply • Internal notes only your team can see • AI writing assistant: draft replies, fix grammar or translate • Quick replies and attachments (images, videos, PDFs) • Tap images to view full screen and zoom • Choose your push notifications and add your profile photo • A fresh new look and the new UserSignal icon
Reply to your website visitors from anywhere, together with your team.
UserSignal is the inbox for your website's live chat, in your pocket. When visitors message you through the UserSignal widget, you can read and answer them from your phone, wherever you are. WORK AS A TEAM • See every conversation, or just yours: filter by Mine, Unassigned or All • Assign a conversation to a teammate in one tap, or take it yourself • See who wrote each reply, live as it's sent • Leave internal notes that only your team can see • Close conversations when you're done, and reopen them anytime REPLY FASTER • Writing assistant: draft a reply from the conversation, fix spelling and grammar, translate into your customer's language, or make a reply friendlier, more formal, shorter or more complete • Quick replies: insert your saved answers with a tap, or by typing / and a shortcut • Send images, videos and PDFs • Tap any image to view it full screen and pinch to zoom WITH SIGO, YOUR AI AGENT Sigo answers visitors around the clock from your help centre and hands over to your team when a person is needed. You see every answer it gives, right in the conversation. KNOW WHO YOU'RE TALKING TO See each visitor's details: the page they're on, their browser and device, when they first visited, and any properties your site sends. STAY IN THE LOOP Get a push notification when a visitor writes or a conversation is assigned to you, and choose which notifications you want. UserSignal requires an account. Create one free at usersignal.co, add the chat widget to your website, and conversations start arriving here.