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Awful
Developer reply
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@centsys.co.za? We'll get you up and running.
love it
Developer reply
Hello, Thank you for your review. What can we do to get five stars? :)
does not work can you help to get it to show devices.
Developer reply
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@centsys.co.za? We'll get you up and running.
very hard to register
Developer reply
We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via support@centsys.co.za and we will be happy to help you further.
When I want to edit the phone number or the name of the device, a screen pop up with " this is a little embarrassing, please try again later"
Developer reply
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@centsys.co.za? We'll get you up and running.
Disappointed with Support and Authentication Issues We recently purchased a Centurion G-Web product, which cost us several thousand rands. Unfortunately, we've been unable to use it because we can’t get past the authentication process—no verification email is being received. I’ve reached out to their support team twice via two different email addresses, and it’s now been four days with no response at all. No follow-up, no communication—just complete silence. It's extremely frustrating
1 people found this helpful
Developer reply
This doesn't seem right. We want to take a closer look at this for you. Please send a note to support@centsys.co.za so we can connect.
We use the app to add numbers for 4 gate controllers with multiple number and name changes per day. The system used to be great but the last few months we get that numbers don't load and we have to call GWEB support (what a nuisance). After EVERY call, the technicians assures us that there is nothing wrong....and then suddenly everything works again ...but only after calling the support line. The technology that was supposed to assist us is now becoming a real nuisance.
7 people found this helpful
Developer reply
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our dev team at centsys123@gmail.com so that we can look further into the issue and resolve it for you.
struckling to open just keeps getting stuck on white screen
Developer reply
Sorry for this inconvenience. We have fixed the issue. Please try once again as the issue has been resolved.
not easy use
Developer reply
Can you please share which features you find difficult to use? Please contact us at support@centsys.co.za.
I registered the account but no email was sent to me to confirm the registration. Now when I try to log in I'm asked to confirm from the email sent to me even tho there is no email sent. Who can I speak to to get the email sent so I can confirm my registration
1 people found this helpful
Developer reply
This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at support@centsys.co.za.
From 79 saved reviews since 19 Oct 2018, all countries.
Share of the 50 negative reviews that mention it
“The gate now can call but the app is still stuck on vodacom network and as a result I can't tell how much airtime/data do I have.”
“I registered the account but no email was sent to me to confirm the registration.”
“Disappointed with Support and Authentication Issues We recently purchased a Centurion G-Web product, which cost us several thousand rands.”
“My area has poor vodacom network.”
“It was loading ....”
“The registration button DOES NOT WORK!!!!!!”
Share of the 23 positive reviews that mention it
“Well done guys, love it.”
“very easy to use.”
A drop after an update usually means the update broke something.