The app won't even let me log-in. It keeps sending me back to my app store to re-open it. This is poorly built.
1 people found this helpful
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The app won't even let me log-in. It keeps sending me back to my app store to re-open it. This is poorly built.
1 people found this helpful
Always difficulty submitting claims. App is very frustrating to use.
POS app that does multiple submissions or shuts down.
Horrible
constantly kicks me out of app when im trying to submit a claim
worst app feel bad if u have this provider sucks for me like working with crooks
Won't let me log in, reset password and recover username then locks my account. Unable to submit or view claims.
It's asking for update but there is no link and no clear document to guide
1 people found this helpful
Works well haven't had any issue uploading photos or checking status of claims
Garbage app and insurance company.
From 46 saved reviews since 4 Oct 2015, all countries.
Share of the 39 negative reviews that mention it
“Won't let me login on the computer and now the app is saying I have to update but the update will only let me add to another account.”
“The double authentication glitches require IT help, and I am now currently unable to log-in due to an update that doesn't exist.”
“Bad UI, not responsive, not user friendly and not intuitive.”
“Always difficulty submitting claims.”
“I have been told that claims must be submitted with the phone app, not online, and no where in the app does it ask you to submit a claim.”
“Ever since last update it says username and/or password incorrect.”
Share of the 7 positive reviews that mention it
Nothing stands out yet.
A drop after an update usually means the update broke something.