crashes frequently, on both the phone app and on board tablet. important info lost
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Whatever y'all did on the last update caused messaging to be super slow to the point where some of the messages just never go through. if I get a notification saying that I have new messages and I pull up the driver tech app, it takes 2 to 3 minutes for the messages to populate. if I send a message then go to use another app it will not send. I must wait 2 to 3 minutes in the dt app for it to process. edit: the app is so much faster. Great job and fast response!
1 people found this helpful
Developer reply
We found and resolved an issue preventing users from connecting to the server on the backend today. You will still see a delay of around 30 seconds from the time a notification is displayed to it being processed in the app. We will be making changes in the future to make the experience more seamless and apologize for the inconvenience.
̶A̶f̶t̶e̶r̶ ̶r̶e̶c̶e̶n̶t̶ ̶u̶p̶d̶a̶t̶e̶s̶ ̶m̶e̶s̶s̶a̶g̶e̶s̶ ̶t̶o̶ ̶d̶i̶s̶p̶a̶t̶c̶h̶ ̶n̶o̶w̶ ̶f̶o̶r̶c̶e̶ ̶l̶a̶n̶d̶s̶c̶a̶p̶e̶ ̶o̶r̶i̶e̶n̶t̶a̶t̶i̶o̶n̶.̶ ̶H̶o̶p̶e̶f̶u̶l̶l̶y̶ ̶t̶h̶i̶s̶ ̶i̶s̶ ̶f̶i̶x̶e̶d̶ ̶b̶e̶c̶a̶u̶s̶e̶ ̶i̶t̶ ̶u̶s̶e̶d̶ ̶t̶o̶ ̶n̶o̶t̶ ̶d̶o̶ ̶t̶h̶a̶t̶.̶ EDIT: The developers responded and this issue is fixed. +1 star. That alone is a big improvement.
Developer reply
Hey Ben, we just pushed an update last night that allows portrait orientation to be used everywhere on the app, please give it a try. You can now zoom in and out on forms by using a pinch gesture. We appreciate the feedback if you have more please email us at app-support@drivertech.com to help us improve further!
Very convenient for being outside your unit inside the Shipping or Receiving Office to make accurate adjustments.
1 people found this helpful
Sucks
Developer reply
Hello Jeffery, we have recently rebuilt the app from scratch. Please give it a try and let us know what you don't like so we can improve the experience for everyone!
excellent application it"s easy to
Your limited
1 people found this helpful
Developer reply
We have recently rebuilt the app from scratch. Can you give us more detail as to how the app is limited? We want to improve the app to provide the best possible user experience. You can reach out to us at app-support@drivertech.com.
App crashes everytime I tap "messaging"
1 people found this helpful
Developer reply
Hello Marc, we are sorry to hear this wasn't working for you. The app has recently been rebuilt from scratch. We would love it if you could give it another try.
I always receive an error message when I try to use it.
Developer reply
The app has been completely rebuilt recently. Please give it another try.
Needs more information
Developer reply
What additional information would you like to see? We have recently rebuilt the app from scratch and are looking to improve. Let us know what information you are looking for. You can contact us at app-support@drivertech.com