When it's working, it's a good app. But I've have been having trouble for some time now with it just closing immediately, not the first time this has happened either. Tried to get help, went back-and-forth many times on email, very disappointed in the support, unresolved.
app needs work
Whenever a pop-up selection window appears (for example, when clicking Edit), the pop-up loads outside of the visible screen area. Because it renders off-screen, the user cannot click or select any of the required options. This makes basic functions unusable and significantly slows down workflow. This app would benefit from proper front-end and back-end QA, as this type of UI issue typically indicates layout handling problems (missing viewport constraints, incorrect modal positioning, or lack
1 people found this helpful
App won't let me start a new expense because its pop-ups block the button and are right where the bottom bar of my phone is.
Can't login. App says I have to update to the newest version. Check-in, the store app is up to date. Un-installed and installed it again, still saying the app needs to be the latest version.
1 people found this helpful
Worst app there ever was. So buggy. Takes FOREVER loading. Shame on Paychex Company for not giving a damn about making improvements! Garbage!
Glichy
Login Issues Every Time. I login with my credentials and it won't let me in. This happens until it locks my account and makes me reset my password. Beyond frustrating.
2 people found this helpful
Have trouble previewing / downloading receipts which makes the app unusable for me in those cases. No info in online help menu about this or option to contact support about that I could find. **thanks for clarifying re: help menu
2 people found this helpful
Developer reply
In the Help section we direct users to their internal Account Admin that can assist with issues or direct you to the ExpenseWire support team. The ExpenseWire Team
Cannot login using valid credentials. Using forgot password crashes the app.
2 people found this helpful
Developer reply
Thank you for your response. We are currently reviewing your feedback. An ExpenseWire support representative will contact you within the next 24 hours to work toward a timely resolution. The ExpenseWire Team