great
Developer reply
great
Developer reply
We are glad to hear that !
Paid for the 6-month subscription and features where unlock for awhile. Now it keeps asking me to pay yet again when my subscription is still active. DON'T PAY for the app they will keep getting your money, with tech support not really help.
Developer reply
Hello Patricia! We are deeply sorry for the trouble with your 6-month plan. You paid for full access, and we want to ensure you get it without any stress. Please send your account details to help@keiki.app so we can investigate this tech issue and restore your full feature access today!
can't un-subscribe! deceptive practices. don't download.
Developer reply
Hi Ashley, we never want our users to feel this way, and we’d love the chance to resolve this for you. Our team is here to help - please contact us at help@keiki.app, and we’ll make sure you get the support you need.
not Worth
Developer reply
Hi Paramesh, we appreciate your feedback! If Keiki isn’t meeting your expectations, we’re here to help - please get in touch with help@keiki.app, and we can see what we can do.
expensive, normal games
Developer reply
Hi Anas! We’re truly sorry to hear that you didn’t have a good experience with Keiki. If you can share more about your concerns, please reach out to help@keiki.app, and we’ll do everything we can to improve.
you can't sign in
1 people found this helpful
Developer reply
Hi, Beckham! We’re really sorry that you're facing issues! Let’s solve this together - please reach out to us at help@keiki.app, and we’ll work to get the app back to full speed.
has allot of glitches. but my 4 year old still loves the app
Developer reply
Hi Alexandra! We understand how frustrating glitches can be, but it’s wonderful to hear that your 4-year-old still loves the app despite them. Contact us at help@keiki.app, and we’ll help get the app working perfectly for you and your little one.
i already subscribed and paid for lifetime access but the app still asked me to subscribe again. it still doesn't proceed to unlimited access. pls help fix this.
11 people found this helpful
Developer reply
Hi Maria! Sorry to hear you’re having trouble with access! Please contact us at help@keiki.app, and we’ll investigate and ensure you can enjoy the app without any interruptions.
there is no way to access all the games!!! its a scam do not ever try it!!!! i demand for refund!
Developer reply
Hi Roladel! We truly value your trust and apologize for any misunderstanding. Please contact us at help@keiki.app, and we’ll be happy to resolve this issue for you!
Paid for the 6month subscription, but no additional content opened up. when you try to use the new levels it redirects me to the subscribe page. click on subscribe and it tells me I already am but will not unlock the paid section. waste of money
Developer reply
Hi there! We’re sorry to hear about the billing confusion! That’s not how we want things to go. Please reach out to our support team at help@keiki.app so we can look into this and make it right.
From 131 saved reviews since 5 Jun 2019, all countries.
Share of the 78 negative reviews that mention it
“I went into the website to cancel the subscription imidiately, and what a coincidence that everything on the website works except the profile tab you need to…”
“It gets to the loading screen then the app crashes.”
“Do not even try it, I made an account on my phone, there is no way at all to log in the account on the app (tablet or phone.) They just force you to try to p…”
“They charge subscription then there is another ad, forcing weekly or annual subscription, cannot access the growth plan.”
“Am finding it difficult to open the app”
“It gets to the loading screen then the app crashes.”
Share of the 46 positive reviews that mention it
“My kids love this app!”
“I see people saying this app is pricey or it should be free, still I think it’s a reasonable price for a children’s app (compared to the store prices).”
“I see people saying this app is pricey or it should be free, still I think it’s a reasonable price for a children’s app (compared to the store prices).”
“Teaches them animals, letters, numbers, colors, which is always a plus”
A drop after an update usually means the update broke something.