★★★★★Dana Jaafrehv5.24.310 Nov 2026
any time I'm in hurry there's no drivers 👎🏼
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CompareOpen in Google Playany time I'm in hurry there's no drivers 👎🏼
ممتاز
Your drivers are just as bad as Jeeny, everytime I pay card they'd cancel last minute, they'd literally call me, act like they wanna ask a question then ask if I'm paying cash or visa, then immediately cancel if you're paying Visa, I was late for work because of these idiots, either pay your workers on time or take immediate notice to who's cancelling for no reason and not doing their job.
أسوأ تجربة و أسوأ خدمة عملاء فعلا مستحيل استخدمه مرة ثانية. خصموا من البطاقة و السائق رفض و طلب كاش لانه التطبيق كاتب لم يتم الخصم مع انه انخصم من بطاقتي و بالاخر تكلفت المشوار الضعف. و لما قدمت شكوى ولا في رد ولا متابعة ولا رجعلي المبلغ المخصوم. و لا تواصل ولا اعتذار.
اذا. فيه اقل من نجمة كمان بكون افضل
paying system was down i had to transfer money to the rider then the app took another transaction and now i paid twice for one ride asked for a refund customer service doesnt respond and calling is blocked
بدك تستنى ١٠ دقائق واكثر ليوصل driver
Developer reply
نعتذر منك على التجربة التي لا تطابق معاييرنا يرجى التواصل معنا على وسائل التواصل الاجتماعي او عن طريق الدعم الفني على الرقم 064006446 ليتم المتابعة بالإشكالية وإيجاد الحل المناسب 💙
صعب جدا التواصل في حالة وجود مشكلة
Developer reply
نعتذر منك على التجربة التي لا تطابق معاييرنا يرجى التواصل معنا على وسائل التواصل الاجتماعي او عن طريق الدعم الفني على الرقم 064006446 ليتم المتابعة بالإشكالية وإيجاد الحل المناسب 💙
bad 👎 service
Developer reply
We apologize for the experience, as it does not meet our standards. Please contact us through our social media channels or reach out to our technical support team at 064006446 so we can look into the issue and find a suitable solution. 💙
Bad experience, the driver kept going into closed circles wasting my time waiting for him, he claimed it was because of Google maps, I'm not happy with your app & will not use anymore
Developer reply
We apologize for the experience, as it does not meet our standards. Please contact us through our social media channels or reach out to our technical support team at 064006446 so we can look into the issue and find a suitable solution. 💙
From 273 saved reviews since 16 Oct 2019, all countries.
Share of the 171 negative reviews that mention it
“And if it works, you stuck with the lags and you can't put a promocode even though they send you one.”
“And already asked to delete my account from the customer service employee and he responded with and I quote " we can't delete your account, just delete the app.”
“Became sooooooo expensive also the app mostly order two caps and you will have to deal with the other one after arriving or they add cancellation fees this h…”
“They don't control the quality of their drivers and their cars, I felt I'm riding one of the public transportation the smell the attitude and everything else…”
“I have been charged cancellation fee Wich is unfair the app has problem since it was Eid nigh and there was load on the app, it didn't show me that any drive…”
“And if it works, you stuck with the lags and you can't put a promocode even though they send you one.”
Share of the 90 positive reviews that mention it
“The app is super easy to use, and the drivers are always polite, professional, and on time.”
“Though there is some issues sometimes about location but I LOVE this app!”
“The prices are fair, and the customer support is always helpful whenever I have a question.”
“Honestly, every time I use it, I feel calm and confident 💛🚀”
“It’s easy to use, and the design is clean and simple.”
A drop after an update usually means the update broke something.