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CompareOpen in Google Play
great, no issues.
Developer reply
Hi Lester, thanks for taking the time to rate us. It helps us to keep going and deliver the best. Have a blessed day.
super convenient and easy to use
Developer reply
Hi there, we're always working hard to improve the app. Thanks for your download and feedback.
its a great app if you need money, but its un reliable
Developer reply
Hi Russell! Thank you for your review. If you have any suggestions on how we can improve your experience, please feel free to share them with us at support@payactiv.com. Have a blessed day!
Sometimes there is log in issues.
Developer reply
Hi Janet, we appreciate you taking the time to leave a review. If you have any suggestions to help us improve your experience, please email us at support@payactiv.com. Wishing you a wonderful and blessed day!
Anthony Maciasright on time able to pay a bill B4 it was overdue with penalties 0
Developer reply
Hi Anthony, we are glad that you like our app. That's such a boost for all of us at Payactiv. You have an incredible day! :)
good for emergencies
Developer reply
Hi Brittany, It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thanks for your feedback.
Friendly , knowledgeable and patient
Developer reply
Hi Joe, we are always looking to improve the experience for our users, and really appreciate the feedback.
great and fast
Developer reply
Hi Ricardo, we are glad to hear that Payactiv is helping you the way we intended it to. Have a lovely day ahead. :)
SHOCKING there's ANY good reviews here. LITERALLY A USELESS APP!!! Customer service is the biggest joke, they are all reading the EXACT same "generic rebuttal" for ISSUES anyone has, THEY DON'T CARE ONE BIT. COUNTLESS and I mean COUNTLESS calls and emails UNRESOLVED to FIX the hours NEVER UPDATING in their HORRIBLE system. Lucky to get 1 star. Should be 0 stars as that's what this APP and is worth...
Developer reply
Hi Tracy, we regret the inconvenience. To help resolve your issue, please email us your details, including your employer's name, employee ID, and mobile number, to support@payactiv.com. Be sure to include "App Reviews" in the subject line.
charged a fee when it said no fee
Developer reply
Hi there, we regret the inconvenience. To help resolve your issue, please email us your details, including your employer's name, employee ID, and mobile number, to support@payactiv.com. Be sure to include "App Reviews" in the subject line.
From 263 saved reviews since 2 Sept 2019, all countries.
Share of the 140 negative reviews that mention it
“I am unable to add funds to my account from an external account.”
“The only way to add money now is to pay a fee at one of the stores that will load funds.”
“It's glitchy, inaccurate, a rip off & zero customer service.”
“App is no good after the last update it loads slow, that's if it loads at all !”
“The button is locked, and when I reach out to customer service, they have no idea what I'm talking about.”
“At least once a week the app won't allow you to log in, and sometimes it's really difficult to get my pay updated.”
Share of the 100 positive reviews that mention it
“I love this.”
“Very user friendly and simple to set up.”
“beautiful service.”
“I like it, fair $3.50 fee per withdrawal”
A drop after an update usually means the update broke something.