Absa Uganda

# Number one bank

Absolute Trash.

this app is good, it's now updated,any one can use it for financial aid and better services

1 people found this helpful

good

i no longer have access to the app , it can't open . whenever I try it closes by itself which wasn't the case before

After updating the app, logging in has become a problem. This is so disappointing

The current update is buggy, does not have thr biometric login feature that was really easy to use before and doesn't include 2031 as a year for card expiry which is unhelpful for those seeking self service when resetting password. I don't know why the team was in a rush to release this update when the previous app was working really fine, with dark mode too which this one doesn't have. This version is such a let down.

1 people found this helpful

VERY BAD EXPERIENCE SO FAR. I HAVE OPENED THE APP, AND ALL YOU SEE IS JUST A RED SCREEN, AFTER WHICH IT AUTO CLOSES BY ITSELF IN LESS THAN 5 SECONDS. UPON REPORTING THE ISSUE TO ABSA BANK CUSTOMER SERVICE FOR MORE THAN 5 TIMES, THE ISSUE WAS NEVER RESOLVED. THEY TOLD ME TO UNINSTALL THE APP AND REINSTALL; WHICH I DID MORE THAN 6 TIMES, BUT THE OUTCOME WAS THE SAME. VERY VERY VERY BAD EXPERIENCE 😡😠😠😡😠!!!!!!!!!! NOW I CAN'T EVEN ACCESS MY ACCOUNT 😡👎

this is by far the worst update