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give more when you help in claim years
Developer reply
Hello Nitesh, thank you for sharing the review. I'll certainly look into it. -Moksh
pathetic experience, never going ahead with acko. taking 10 plus days just to reject the policy? that too where i as a customer is not accountable. Providing the refund doesn't solve the issue, making me wait and not providing a policy is what is irrelevant. The reason provided for the cancellation was that the pictures were not clean, which is not even my problem as your agent had to take the pictures.
Developer reply
Hi Sufiyan, I'd like to look into this. Could you please share your contact number via https://bit.ly/escalationdesk so that I can get in touch with you? -Mahi
Totally fraud company. thy pass claim only 48000/- against 78000/-. They are expert in rejection of claim. Initially they pass only 1589/- claim to me . after long discussion they ready to pass only 48000/- against 78000/-. * am giving 0 star. please don't buy their product. पूरी तरह से चोर कंपनी है। हां बोलते नहीं मीठा है। ओर काम आ0का ढीले का नहीं करेंगे।
Developer reply
Hi Jaidev, allow me a chance to get this checked. Please share your claim ID and contact number via https://bit.ly/escalationdesk so that I can reach out to you. -Mahi
Very Quick service
Developer reply
Thanks a bunch, Alok. -Asa
i didn't mobile number updation for the previous owner to present present. in app unable proceed.
Developer reply
Hi Pandiyan, thank you for the amazing rating. Could you please write to me regarding the same at techsupport@acko.com so that I can look into this? -Asa
worst experience They deny insurance for very small reasons like polyp of 4mm in gall bladder.when contacted with a specialist doctor they said it should not be a problem.for wife heart conditions were totally excluded by giving other silly excuse. WHAT IS THE POINT OF INSURANCE WHEN HEART CONDITIONS ARE NOT COVERED? just fake advertisement that everything will be covered and when you speak with them they come with copayment not coverage by increasing premium amount if require NEVER GO FOR ACKO
Developer reply
Hi Vamshidhar, this is concerning to read. Please share your contact number via https://bit.ly/escalationdesk so that I can get in touch. -Asa
good
Developer reply
As always! -Asa
Terrible renewal experience. For the first 3 years, Acko offered UPI, Cards, and EMI options. Now, on my 4th-year renewal with a huge premium of ₹1.2 Lakh, they intentionally disabled Credit Cards, UPI, and all EMI options, forcing me to pay only via Netbanking upfront. Zero flexibility for existing users! Posting this so people know Acko's hidden tactics and how they corner customers carrying high premiums once you are locked in. Unfair practices that completely destroy customer trust.
Developer reply
Hi, I understand your concern and would like to help. Please share your contact number via https://bit.ly/escalationdesk so that I can connect with you. -Mahi
Bad experience in Zero dept insurance claim experience Claim Discrepancy Initial work order – Total repair cost: ₹16,796.12 Revised repair cost after resurvey: ₹4,677.00 Amount covered by ACKO: ₹3,677.00 I have been purchasing car insurance from ACKO for the last two years, trusting the company to provide reliable service and fair treatment when I need it. However, this experience has completely destroyed my trust in ACKO. I feel cheated and unfairly treated as a customer.
Developer reply
Hi Dampy, this isn't the impression I wanted you to have of us. Please share your contact number via https://bit.ly/escalationdesk so that I can get in touch with you. -Asa
good
Developer reply
😍💯 -Mahi
From 250 saved reviews since 4 Dec 2025, all countries.
Share of the 123 negative reviews that mention it
“They might have a decent looking app but it is all fake, they vanish after they take your money.”
“Instead of resolving issues, they keep customers stuck in an endless loop of repetitive queries and delays.”
“They will cheat you when you need it the most.”
“Ads promise convenience; reality doesn't.”
“I paid for a damaged battery, then the claim was reopened after a broken radiator was found.”
“I couldn't log in to the app because it's asking for a phone when I didn't sign up for this insurance with a phone number.”
Share of the 120 positive reviews that mention it
“🙏 The app is easy to use with good UI/UX and well presented information.”
“The claim process was smooth and hassle-free, with instant approval in my case.”
A drop after an update usually means the update broke something.