They suspend your account but still charge you a subscription fee. When you try to chat with them, it does not work. I want my refund for the subscription fee that was charged today, (from the suspended account.)
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They suspend your account but still charge you a subscription fee. When you try to chat with them, it does not work. I want my refund for the subscription fee that was charged today, (from the suspended account.)
I like Acorns. It has made savings and investing easy.
soresa Mohamed Hassan
Developer reply
Thanks for rating our app, Soresa! Grow your oak!
easy way to save up money.
Developer reply
Thank you for your review, Mattie! We are glad to hear that you find our app to be an easy way to save money. Grow your oak!
easy for me I'm a beginner and I was so scared at first and I tried it and I'm proud of myself! you should give it a go your worth the time and the investment!!
1 people found this helpful
Developer reply
Thank you for choosing us, Rachel! We're glad to hear that you find our app easy to use. Grow your oak!
fast & easy way to save & investment
Developer reply
Thank you for your review, Catrina! We are delighted to hear that you find our platform to be a fast and easy way to save and invest. Grow your oak!
Quick and easy to set up
Developer reply
Thank you for your review, Stephanie! We're glad to hear that you found our app quick and easy to set up. Grow your oak!
lol locked out from claiming my investment
Developer reply
We apologize for the inconvenience you have encountered and are committed to helping you find a solution. Our team would like to investigate this further to better serve you. To help us resolve this quickly, please reach out to our support staff at support.acorns.com or call (855) 739-2859.
I HAVE TRIED TO CANCEL
Developer reply
We are very sorry to hear about your experience. For more information on how to close your Acorns accounts and cancel your subscription, please visit: https://bit.ly/4kpB5CP If you have any additional questions, please contact our support team at: support.acorns.com or by phone at (855) 739-2859.
Love Acorns! Very easy to use and the stocks they recommend are steady and profitable. Thank you, Acorns
Developer reply
Thank you for sharing your love, Natalie! We're delighted to hear that you find our app easy to use and that our investment recommendations are helping you achieve your financial goals. Grow your oak!
From 284 saved reviews since 13 Sept 2018, all countries.
Share of the 121 negative reviews that mention it
“Money started coming out of my checking account for roundups before the app explained how that process was funded.”
“Money started coming out of my checking account for roundups before the app explained how that process was funded.”
“Customer service is impossible to reach, bank link keeps getting unlinked, and verification docs for the spend account get ignored resulting in them closing …”
“I'm stuck in the verification process and they won't let me invest.”
“This app is literally just an online banking savings account by Lincoln bank.”
“The ads are a lie.”
Share of the 142 positive reviews that mention it
“I've been using Acorns for years and I genuinely love it.”
“Very easy to use, thus far, and by not having to link a primary bank account, it makes me feel much more comfortable with on- line use.”
“I think the premises is good, it's a very hands off approach to investing.”
“Wish the $1 free was free after your account hits $5k but other than that it's pretty helpful and nice to have just saving 6 to 10 bucks a day makes a huge d…”
A drop after an update usually means the update broke something.