doesn't work
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doesn't work
always answering.
crashes a lot radio connects and disconnecting often
Developer reply
Hi, please contact us at +15412237992 and share your Android version and device details. We will work with you on resolving your issue.
I don't have alert change options
Developer reply
Could you please contact us via +15412237992? We'd love to hear more about this issue in order to assist you.
Does exactly what it's supposed to!
Developer reply
Thank you very much for your 5-star review!!!
The notification sound is CONSTANTLY cutting short, on my S25 Ultra. This app worked amazing on my old phone, but when I upgraded my phone 8 months ago, I started constantly missing the emergency tones. This is extremely irritating, and delays responses to emergencies. Please try and get this issue fixed for all phones.
2 people found this helpful
Developer reply
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further!
I tried autodim on my android, and it went into a flickering fit. I had to wait for a quiet call time to turn it off as it kept exiting settings mode. I like the android auto feature, but it has some useability issues. It can be challenging to create something that will work for so many roles and with departments and regional authorities organizing communications differently and choosing what parts of the app to use, such as the response buttons and if to have units on the map.
7 people found this helpful
Developer reply
Sorry about that — screen flickering with AutoDim isn't expected behavior. It can vary by device and Android version, so we'd like to dig in. Please email support@active911.com with your device model and Android version so we can reproduce and fix it. As a workaround, disabling AutoDim in Settings should stop the flickering.
its been working fine, in the last 2 weeks every time I open the app when our search team gets deployed ,it glitches by opening and closing ALL MY APPS. looks like something from an NSA or CIA 1980S MOVIE. keeps saying the app is not updated and doesn't support my s23 galaxy ultra
2 people found this helpful
Developer reply
Hi, thank you for reporting this. We take it seriously. This isn't behavior we've seen before, and we'd like to investigate directly with you. Please contact our support team at support@active911.com / +1 541 223 7992
The App was working great but lately the keeps randomly deleting itself and not able to keep it.
Glitches since last update. If you are using the lite theme and have it set to switch to dark mode when your phone switches it goes back and forth between the 2 constantly. Needs to be fixed. S25 Ultra
2 people found this helpful
From 211 saved reviews since 22 Sept 2018, all countries.
Share of the 79 negative reviews that mention it
“I have uninstalled and reinstalled and that helps for a day or so then back to not working.”
“I was given a new code to sign in .”
“Since last update cannot get notifications on Android ..”
“Their fix was (paraphrasing) only use DND settings to control the volume on your phone, not volume buttons.”
“They blame everything from user to the phone itself, phone operation system, data speed, the dispatch connection.”
“The app starts having glitches when it is time to renew your subscription.”
Share of the 93 positive reviews that mention it
“I love this app...”
“It would be nice to set up different audible notification sounds for different page groups though...”
“Love this app it is so much easy to use i am a volunteer firefighter in north carolina and it is so easy to see what kind of calls that I am responding on an…”
A drop after an update usually means the update broke something.