Doesn't even let me load in. When it does half the buttons don't work. but hey, anything to pinch a few pennies so you can buy your CEO another ticket to pedo island right?
Doesn't even let me load in. When it does half the buttons don't work. but hey, anything to pinch a few pennies so you can buy your CEO another ticket to pedo island right?
Developer reply
We're sorry you're having trouble with the app. Please try clearing your cache and reinstalling it. If that doesn't help, contact your HR/Payroll person to reach out to the ADP Service Team for further assistance. Thank you, ADP Client Experience.
Easy to use
Developer reply
We appreciate your feedback! It's great to hear that you find the app easy to use. Thank you for being a part of our community!
very goods app
Developer reply
We greatly appreciate your positive feedback! It’s wonderful to know that you find the app to be excellent. Thank you for your support!
I haven't been able to login to my account this app not 1 time. please fix ur app so I update my phone number for work. thank u
Developer reply
Please reach out to your company administrator, as they control access to accounts. They can assist you in updating your information or resetting your account. If further assistance is needed, your employer can contact the ADP Service Team. Thank you for taking the time to leave your feedback. Thank You, ADP Client Experience.
it sucks so bad
found a bug where the address on where I live is wrong even if I called in for a fix it's still wrong.
Developer reply
Please try clearing your cache and reinstalling the app. If that doesn’t resolve the issue, contact your HR/Payroll person, who can reach out to the ADP Tech Team for further assistance. Thank you, ADP Client Experience.
site freezes up or takes a while to load up
Developer reply
We apologize for the delays and freezes you are experiencing. A good first step to resolve this issue is to try clearing your cache and reinstalling the app. If that doesn’t resolve the issue, please reach out to your HR or Payroll contact, who can connect with our tech team for further assistance. Thank you, ADP Client Experience.
Too many times I try to address actions in the App they fail and I have to log into the browser version Clearly an app problem To the ADP developer that replied to this post: The functionality is enabled in the app. It just fails when executed in the app. The app gives an error message saying the transaction failed. I then do the exact same transaction on the web browser version and the transaction succeeds. So it's not about my administrator not enabling the functionality.
Developer reply
We apologize that you are experiencing issues with the app's functionality. Please try clearing your cache and reinstalling the app. If that doesn’t resolve the issue, contact your company's HR/Payroll person, who can reach out to the ADP Service Team for further assistance. Thank you, ADP Client Experience.
so slow
Developer reply
We apologize that you are experiencing slow performance. Please try clearing your cache and reinstalling the app, as this often helps improve speed. If that doesn’t resolve the issue, contact your HR/Payroll person, who can reach out to the ADP Service Team for further assistance. Thank you, ADP Client Experience.
sub par. every time the app is opened it'll take quite a few seconds to load. it's just sits frozen on the main screen for up to an entire minute before you can do anything in the app. doesn't feel like always developing for people... my review is recent, the problem is at least a year old. update. it's worse. they fixed one thing and then broke EVERYTHING i restarted my phone, checked for updates and I've restarted the app at least 30 times. it freezes and buffers but does not load anything
1 people found this helpful
Developer reply
We apologize that you are experiencing these issues. Please try clearing your cache and reinstalling the app, as this can often help resolve performance problems. If that doesn’t correct the issue, please contact your HR/Payroll person, who can reach out to our ADP Service Team for further assistance. Thank you, ADP Client Experience.
From 585 saved reviews since 27 Oct 2024, all countries.
Share of the 391 negative reviews that mention it
“Now every time I login the dashboard is empty and never fully loads.”
“My workplace switched from another app to this one, and it has been absurd how many different bugs it has for the most basic functions like clocking in and o…”
“it's beyond unreliable and it's slow and constantly has issues and glitches.”
“Takes me to internet to log in with my credentials, goes to page that says "click here to return to app" and the button doesn't work @ all!”
“Impossible de se connecter, encore pire si on oublie son mot de passe.”
“Takes me to internet to log in with my credentials, goes to page that says "click here to return to app" and the button doesn't work @ all!”
Share of the 162 positive reviews that mention it
“I'm a first time user to the app for my job as a driver and I have found it very easy to use.”
“love this app for payroll and their are alot of perks that come along with it, options and discounts”
“It's working beautiful”
A drop after an update usually means the update broke something.