★★★★★Nikola Pavkovicv1.25.131 Oct 2026
They don't respond to emails or any other way of correspondence, nor are they willing to help with claims. Extreme bad experience!
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CompareOpen in Google PlayThey don't respond to emails or any other way of correspondence, nor are they willing to help with claims. Extreme bad experience!
They declined my appeal against Turkish airlines because "Even with air passenger rights established by law it can be difficult to enforce them in some countries or courts"... it's going to be a hustle to fight for my rights.
spot on would recommend
Developer reply
Thank you very much for your review!!!
brilliant helpful app 👍
Developer reply
Thank you so much! It keeps us going :)
nice
Developer reply
Thank you :)
Great and helpful app.
Developer reply
Thank you for your encouraging words.
We like this app
Developer reply
Thank you very much. :)
Helpful app
Developer reply
Thank you :)
good
Developer reply
Thank you :)
Great so far!
1 people found this helpful
Developer reply
We're doing what we can. Thank you :)
From 177 saved reviews since 15 May 2025, all countries.
Share of the 45 negative reviews that mention it
“Auto-renewal games & misleading communication – avoid AirHelp+ Paid €39.99 for AirHelp+ Smart, cancelled, stopped using it – later found out they kept my sub…”
“But because of Airhelp policies I am stuck.”
“They declined my appeal against Turkish airlines because "Even with air passenger rights established by law it can be difficult to enforce them in some count…”
“Can't change account email automatically, when changing with request to support historical claims are disappearing.”
“Misleading auto-renewal + slow claim handling = I’m done with AirHelp+.”
“In 2026, I asked for a new update.”
Share of the 125 positive reviews that mention it
“Well-designed and clear app, in addition, it is very easy to use.”
“Super helpful flight app — and it’s free!”
“love this app!”
“The whole process was simple, professional, and stress-free.”
“I think this app is very good”
“respect for developers for easy use and practical design”
A drop after an update usually means the update broke something.