★★★★★Leo Bramley27 Sept 2026
me ayudo en una emergencia
Developer reply
¡Nos alegra mucho saber que AlertCops pudo ayudarte en una situación de emergencia! Gracias por confiar en nosotros. Seguimos trabajando para estar ahí cuando más lo necesites.
CompareOpen in Google Play★★★★★Irene Montesv7.1.121 Sept 2026
Inútil para personal sanitario: segunda vez que activo el SOS porque nos estaban robando en una farmacia en Madrid. 20 minutos después me contactan del País Vasco por el chat! Les llegó localización, audio y aún tuve que esperar 20 minutos para tener que encima contestar al móvil habiendo botón de pánico. La GC acudió después de llamarles por teléfono y nos dijeron que no habían recibido ningún aviso. Imaginad que otro día me sacan una navaja por una receta o si le pasa a alguna mujer maltratada
Developer reply
Hola Irene, sentimos mucho lo ocurrido y entendemos tu preocupación, tratándose de una situación de riesgo durante tu trabajo. Queremos revisar qué pudo suceder con el SOS y por qué la gestión no se realizó como esperabas.Escríbenos a alertcops@interior.es indicando los detalles de la incidencia y soporte revisará el caso para comprobar qué ocurrió
★★★★★Pascual Suay18 Sept 2026
Arizona application muy recommendable
Developer reply
¡Muchas gracias por tu valoración! Nos alegra saber que consideras AlertCops una aplicación recomendable. Seguiremos trabajando para ofrecerte el mejor servicio. ¡Gracias por confiar en AlertCops!
★★★★★Marius Sinorchianv7.1.123 Aug 2026
I need to report an emergency situation and I cannot do it because the app won't send me the code to check my number . It is an awful feeling of helplessness
1 people found this helpful
Developer reply
Hi Marius. We’re very sorry you’re experiencing this, especially when you’re trying to report an emergency. Sounds like you may be having trouble receiving the verification code during registration, since AlertCops does not require a code to send an alert once registered. Please email us at alertcops@interior.es so we can investigate and help you
★★★★★M Dv7.1.11 Aug 2026
pretty useless - can't actually do much unless you are in immediate danger it just points you to 'information' and 'contact the local police' which you could do anyway if you wanted/needed to. waste of time....
Developer reply
Thank you for your feedback. AlertCops offers more than information: it provides direct chat with the Spanish Police and Guardia Civil, location sharing in emergencies, geo-alerts, and safety features for vulnerable groups. We appreciate your comments, as they help us continue improving the app.
★★★★★K Sv7.1.11 Jul 2026
Contacted them several times asking for verification code. The first time they acknowledged me. Still waiting after 6 weeks. Reinstalled several times, requested code at least 10 times. Pretty rubbish service. Good idea but badly implemented. EDIT. Yes. Contacted you several times by email. I make that clear. Response today is that there is no activity from app to request code! So the app doesn't work! Why are you wasting time? Why not just give me a code by email? Tbh. The service is garbage
5 people found this helpful
Developer reply
Thank you for your feedback. We're sorry to hear about your experience. Have you contacted our support team by email at alertcops@interior.es? If not, please do so, providing as much detail as possible. In any case, we will also review what may have happened with your verification requests. Thank you for bringing this to our attention.
★★★★★Mavis Hansonv7.1.07 Jun 2026
used to work fine. if I try to allow it to send notifications it will just keeps opening its configuration then sending me to permissions. I've let it have all permissions and it still just keeps sending me there. if you're having this issue turn off the three notification options that it requests before sending you too permissions
1 people found this helpful
Developer reply
Hi Mavis, thanks for reporting this. It sounds like a permissions loop. To help us investigate, please email alertcops@interior.es with your device model, Android version, app version, and a brief description of the issue. Your workaround may also help other users experiencing the same behavior. Kind regards
★★★★★bernadette taylorv7.1.04 Jun 2026
Does not send validation codes
1 people found this helpful
Developer reply
Hello, we are sorry to hear that you are experiencing problems receiving the validation codes. Please make sure that you have entered the correct country code. If the problem persists, please contact our support team at alertcops@interior.es. They will be happy to assist you and will get back to you as quickly as possible. Kind regards!
★★★★★K Sv7.1.013 May 2026
Like many others I couldn't get an activation code. I emailed them as they suggest... an acknowledgement arrived but still no code. It's good I don't have an emergency and need to use the app!! If they can't respond to the request for a code, I really can't have much confidence about summoning help. EDIT IT'S VERY CLEAR FROM MY REVIEW THAT I EMAILED YOU TO REPORT THAT THE CODE DID NOT ARRIVE. I REQUESTED THE CODE ON MANY DIFFERENT OCCASIONS. I KNOW MY PHONE NUMBER! YUR RESPONSE IS INSULTING.
Developer reply
We are sorry for the inconvenience caused. In some cases, the issue may be related to the phone number not being entered correctly during the registration process. In any case, please contact our support team at alertcops@interior.es and they will assist you as quickly as possible. Thank you for your feedback and for helping us improve AlertCops.
★★★★★Tenerife Hammerv7.1.025 Apr 2026
can't receive verification code. tried on both my phones
Developer reply
Hi, sorry you're having trouble with this. Please double-check that the country code has been entered correctly for your phone number. If it still doesn’t work, please send an email to alertcops@interior.es with your details, and our support team will get back to you as soon as possible to help you.