★★★★★Gayle Hurmuses3 Sept 2026
No, no, no!!! a thousand times NO. Spammy.
Developer reply
We’re sorry to hear the emails have felt overwhelming. You’re always in control of how often you hear from Alignable, and you can adjust your email frequency or unsubscribe anytime through your [Email Preferences](https://www.alignable.com/biz/email_settings).
★★★★★Matt Winkeljohn (RTT: Guns & Gear)v1.4.1321 Aug 2026
This app sucks so bad! You'll just get bombed with spam. The user interface is awful and annoying. There's zero upside to using this app.
Developer reply
You can adjust your email preferences: https://support.alignable.com/hc/en-us/articles/202562693-How-Do-I-Change-My-Email-Preferences-on-Alignable
We'd also appreciate more specific feedback about the interface. Knowing what feels difficult or frustrating to use helps our team understand where we can improve.
★★★★★Adminv1.4.1216 May 2026
Only way to reach them is by email. The phone number redirects you to email! 0 stars the only way to cancel is to email. I asked to cancel in April they still charged me, i see another charge and again asked to cancel. they want transcripts of me messaging their AI bot! Go do the research yourselves! Also this app has too much competition its a waste of membership because it claims you have access to 600 to 1000 businesses. No access to any. All these businesses has an SEO or Digital marketer.
Developer reply
Hello there,
Email only support is very common with online platforms.
You are able to easily cancel yourself on the website with one to two clicks.
If we asked for records, it was email records as we didn't have any emails from you in 3 years, and we also checked our bot with no success with your cancellation request.
★★★★★M. D.v1.4.1219 Apr 2026
UPDATE: Support was on top of the issue and got the app running smooth. Thanks guys. (Search option no longer works. No amount of troubleshooting fixes the issue. App has been a brick for a few days now.)
3 people found this helpful
Developer reply
Hi there, there was a fix for this. please let us know if it is still not functioning
★★★★★Juan Alemán IIv1.4.1213 Apr 2026
Poorest Customer Service EVER!! I attempted to cancel and deactivate my account early and i got a message that i couldn't do that because I was paid up for the month. Then the day I was charged for the next month I tried canceling. Well, I still had problems-- couldn't tell whether I had been allowed to cancel and deactivate. Got it done via email with them! Now, I can't get a refund!! I canceled day it renewed! But "their terms" say they can't help me. AVOID...
2 people found this helpful
Developer reply
We’re sorry for the frustration. Subscriptions can be canceled anytime, but changes take effect at the end of the billing cycle. If a renewal has already processed, charges aren’t refundable per our terms. We appreciate your feedback and are working to make this process clearer.
★★★★★Trudi Kayser4 Mar 2026
App is not functioning correctly most of the time. It just spins and spins and never does it load events, messages etc. Take the AI integration off! It worked better before. Now it just lags. it's useless
1 people found this helpful
Developer reply
Hi Trudi,
Thanks for reporting this. We are actually releasing some fixes for that today. I recommend making sure you update the app tomorrow and you'll find a different experience.
★★★★★Phillip Carreirov1.4.1128 Feb 2026
I have been having issues trying to rejoin with my phone number but, you are saying that my phone number is active elsewhere. That previous account has been deactivated. How can I use my phone number again on a new account?
1 people found this helpful
Developer reply
Hi Phillip,
If you haven't already, you can sign up and "manually verify" this is the option below SMS verify in the sign up process.
★★★★★Amanda Barberv1.4.1124 Feb 2026
This app doesnt load half the time even with good internet. 😒
1 people found this helpful
Developer reply
Thanks Amanda,
We did quite a bit of system upgrades in the past few months. Please clear the data and cache for your app by going to your phone settings and give us another try.
★★★★★Sherry Meridethv1.4.914 Nov 2025
Alignable is OK. It's definitely not a tech company. Their online tools lack depth and seem cumbersome. It's a little better than when they first came out around a decade ago, but really slow. They also charge way more for the "service" they provide. A lot of what they charge for could be done for less. Like their "Spark" email, I'm sorry but making us pay for premium at $49 a month and wanting to charge us $100 or more for a small mention in your email? Seriously? In some areas it's even more.
3 people found this helpful
Developer reply
To get the most out of Alignable, I recommend going to a Jumpstart session and you'll find the tools are not that cumbersome and definitely go pretty deep. https://www.alignable.com/pages/alignable-jumpstart
Also the cost you are mentioning is for Advertising, its shown in the Weekly Playbook but also shown throughout the app.
★★★★★Laydeetea Aurorav1.4.77 Oct 2025
has a huge bug when trying to go to profile page, add contacts manually. app closes
Developer reply
Thanks Laydeetea,
We did quite a bit of system upgrades in the past few months. Please clear the data and cache for your app by going to your phone settings and give us another try.
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