★★★★★Keith Tytulav12.1.01 Sept 2026
Does not open
Developer reply
Thank you for reaching out. We are happy to help you access the Member App. Please contact us at 866-414-5533 or HealthPlanCustomerService-Members@mgb.org so we can better assist you.
MGB Health Plan Member
Mass General Brigham Health Plan, Inc.Google Play★ 3.5FreeFirst seen 10 Oct 2026
Review insights appear once we have at least 20 saved reviews for this app (15 so far). They grow each time reviews are refreshed.
★★★★★Dave Q.v12.1.01 Aug 2026
doesn't work
Developer reply
As a health plan committed to the customer experience, we value your feedback and have shared your comments with our team. If you’d like to provide additional feedback or have any questions, please contact us at 866-414-5533 or HealthPlanCustomerService-Members@mgb.org.
★★★★★Rose Procidav12.0.016 Jan 2026
im not doing this. ok. this isnt cutting the mustard... im not at all happy. I need to be able to access everything in one place. when I select. massgeneral etc. NOTHING COMES UP. Im not staying as im not putting up with such nonsense. .
Developer reply
We're sorry to hear about your experience with our Member App, and we've passed your feedback along to our team. If you need support now or in the future, please contact us at 866-414-5533 or HealthPlanCustomerService-Members@mgb.org. Thank you.
★★★★★Melanie Fv7.0.020 Jan 2025
I use to really like this ap but apparently it is no longer compatable with my phone since the update and that stinks.
Developer reply
We're sorry to hear about your experience with our Member App, and we've passed your feedback along to our team. If you need support now or in the future, please contact us at 866-414-5533 or HealthPlanCustomerService-Members@mgb.org. Thank you.
★★★★★Michael Kelley31 Oct 2024
This app SUCKS! It's NOT compatible with my Android version 11. Why not make it compatible with ALL devices!
★★★★★Christina Y.v8.1.04 Sept 2024
It's not compatible with my device in the latest version. I have a Samsung Galaxy Z Fold 4. So I can't use my health plan's app anymore! Please fix this and I'll update my rating!
3 people found this helpful
★★★★★Alex Torresv8.1.020 Aug 2024
the purpose of the app is good, but the logging in sucks. constant issues.
1 people found this helpful
★★★★★Caitlin Keiperv8.1.09 Jan 2024
Cannot use app to search for providers or even browse categories of providers. Only useful for checking deductible/OOP for the year, which is basically useless.
1 people found this helpful
★★★★★Manley Collinsv6.1.03 Dec 2023
My first interactive hospital app on the insurance plan. It is cute.
★★★★★Dan Fv6.0.016 Mar 2023
Filter doesn't work