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this camera requires ethernet connection with no wifi option. it's got to go back because I do not have access to the router and it would not connect to the one outlet I do have access to. im surprised
nice
works fine, every time
I have been using this app for 5 years. It has had its ups and down. Lately it has been fast and responsive.
this tells me my I'm at my max cameras to have Connected and I have 0 on here and just opened an account never used this before
Developer reply
Please reach out to support. I'm sure we can help: cloudsupport@amcrest.com
Couldn't connect camera and it wouldn't give any clue as to what the problem is or any options to do anything about it. After a bunch of research and trying things I gave up and returned the camera.
Developer reply
Sorry to hear that. It should be super easy to setup. I wish you contacted us for help. cloudsupport@amcrest.com
very good app. works all the time.
we have a lot of difficulty trying to get it to connect and show video.
Developer reply
Hello, It should be super easy! Can you let us know what difficulties you are running into? Email us at cloudsupport@amcrest.com
not able to add AD110 amcrest camera even though I have camera login password and ip address
Developer reply
Hello, You are using the wrong app. Please use the Amcrest Smart Home app.
Absolutely terrible. The camera dissappeared from the cloud services app after a month and I can't add it again. Support is non-existant. No one replies to the emails. EDIT: Changing my review because I was eventually contacted and the support team helped me set up the camera again. I did write to that email, but I only got a response after I sent a support form.
Developer reply
That's very strange. Did you contact cloudsupport@amcrest.com?
From 225 saved reviews since 18 Oct 2018, all countries.
Share of the 105 negative reviews that mention it
“We have fiber internet with 100 up/down.”
“It simply doesn't work.”
“Clunky and slow.”
“App and service literally waste of space and money!”
“Too hard to navigate or browse event timelines effectively.”
“Issues setting up the basic account.”
Share of the 99 positive reviews that mention it
“Convenient, easy to use monitoring for my camera.”
“Love the free web service.”
“Love it ...”
“I think it's time to look else where.”
“Works just as described gonna grab couple of more so easy to hook up and add cameras also picture and sound work good and panning the camera up down left to …”
A drop after an update usually means the update broke something.