OliveSupp

OliveSupp is a service that adds live chat support to your website and allows you to manage incoming messages from a single panel. With this application, you can answer your customers from your phone even when you're not at your computer. HOW IT WORKS Open your account, add the shortcode provided to your site. A chat bubble will appear in the corner of your site. Every message written by your visitors will instantly appear in your inbox. INBOX • All chats in a single list; • Unread messages are highlighted • You'll receive notifications on your phone for new messages • The "Typing..." indicator works in both directions • You can send and receive images and files • Add internal notes and tags to chats, search messages • Save your frequently used replies as ready-made answers, send them with a single touch KNOW YOUR VISITORS • See live who is currently on your site • See which pages the visitor is browsing, where they came from, and how many times they have visited • Write to the visitor before the chat starts AUTOMATIC MESSAGES Automatically display a message to visitors who stay on a specific page for a certain amount of time or are about to leave the site. Track how many times each message is displayed and whether it turns into a chat. APPEARANCE AND OPERATING HOURS • Customize the color, position, title, and welcome message of the bubble • Enter your operating hours; • Visitors can see when they will receive a response when the app is closed. • The speech bubble appears in Turkish or English depending on the visitor's browser language. TEAMWORK Add your teammates as representatives, and everyone will reply from the same inbox. Show that you are unavailable by going into break mode. REPORTS Chat and message counts, your first response time, unanswered chats, and visitor scores. INTEGRATIONS HubSpot, Google Analytics 4, webhook, and Shopify/WooCommerce cart information. PRIVACY TOOLS Request pre-chat privacy policy from visitors, block unwanted IP addresses, clean up old chats and IP addresses. Each subscriber's data is linked only to their own account and does not mix with other accounts. You can delete your account and all your data at any time from within the app. OliveSupp is currently available for free.