I lilove the tai chi walking. I only wish it was easier to add 1 more program for 1 month not 3. My proram ended at 840 instead of 1010. What happened?Very frustrating!
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I lilove the tai chi walking. I only wish it was easier to add 1 more program for 1 month not 3. My proram ended at 840 instead of 1010. What happened?Very frustrating!
constantly cannot access doesn't allow you to set own password
Developer reply
Hi Chris! We’re sorry to hear you’ve been experiencing difficulties accessing your account and that the password setup process hasn’t met your expectations. Please contact our support team at help@deepace.io with the unique code R-37464 so we can look into the issue and help you regain access to your account.
Won't play
I cant get signed and nor can I figure out how to cancel it.
Developer reply
Hi Kari! We’re sorry to hear about your experience. We’d like to look into your situation and clarify how your subscription works, as well as help you understand how to navigate the app and access the features available to you. Please contact us at help@deepace.io with the unique code D-491039 so our support team can assist you.
no customer service no access to workouts without paying g more
Developer reply
Hi Denise! We’re sorry to hear about your experience. We’d like to look into your situation and clarify how your subscription works, as well as help you understand how to navigate the app and access the features available to you. Please contact us at help@deepace.io with the unique code D-376573 so our support team can assist you.
i disgust it subscribe d for one month paid but can't unlock from day 2 not working don'tlose your money I think it fake their email seem don't exist
Developer reply
Hi there, We’re sorry to hear you couldn’t access the content after subscribing. This is not the experience we want for our users. Please email support@finestro.io with the email linked to your account so our team can check your access and subscription and help resolve the issue.
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