cameras go down all time
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Compare allWent off for no reason ladt year. Will not connect to any of my devices. Given up on it now. Useless
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cameras go down all time
Went off for no reason ladt year. Will not connect to any of my devices. Given up on it now. Useless
1 people found this helpful
Not as good as the Reo
Very bad aftersales am still unable to phone after repeated requests John Forde. installed by Garry ànd as hard as he tried could not get anywhere even tried the American side of the business they were told by their boss to look after me but no further contact
2 people found this helpful
Great app, better than most CCTV apps. People who have trouble with viewing the cameras on their phones have invariably set it up wrongly. The device needs to be added under the manual config & the router needs to allow P2P servers to work. Hard wiring the recorder to the router is highly recommended.
3 people found this helpful
Ditto Sarah Banks. Going to try to reinstall.
Unable to access remotely via phone when away from the house wi-fi. Phone provider confirms phone capable of supporting this app just unfortunate the app is poor quality. Other reviews confirm this. Please get this sorted asap.
App has been ok up until today & now I can't view cameras. The box itself is working fine. Please sort this problem out
4 people found this helpful
Up until last night the app was working fine but now it will not let me login, it keeps saying 'cannot connect to server'. We had this cctv installed by police request so for this not to work is very worrying & makes me feel extremely vulnerable so please can you sort this issue out asap so my autistic daughter & myself are safe in the knowledge that we can view the cameras.
6 people found this helpful
Next day 17th July still not working I am getting angry and got no response from company So I try and go on the app and it just says connect fail. What is going on.?? I can't even Contact anyone about this. When will it work again. I have even tried deleting it and re installing.
3 people found this helpful
From 24 saved reviews since 6 Sept 2018, all countries.
Share of the 13 negative reviews that mention it
“Up until last night the app was working fine but now it will not let me login, it keeps saying 'cannot connect to server'.”
“Next day 17th July still not working I am getting angry and got no response from company So I try and go on the app and it just says connect fail.”
“Up until last night the app was working fine but now it will not let me login, it keeps saying 'cannot connect to server'.”
Share of the 5 positive reviews that mention it
Nothing stands out yet.