love how easy it is to do a rental
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love how easy it is to do a rental
Very slooowwwww now
line are always stupidly long. absolutely terrible service...every...single...time
Very easy to use.
Not a fan. Cannot recommend.
broken in almost every way possible from login to creating a new reservation
1 people found this helpful
never get any answers or responses via chat. doesn't answer . continually changed time and car and was very glitch. freezing and wouldn't load. would sit on loading page for sectarian minutes.
can't enter codes and coupons; doesn't add my rewards points for past rentals...
1 people found this helpful
every page is full of ads. horrible app
It is a very frustrating and sloooow process to link rentals to Avis Quick Pass. Chatbot... let's not even go there!
From 251 saved reviews since 1 Nov 2018, all countries.
Share of the 150 negative reviews that mention it
“Freezes all the time.”
“The app only lets you reserve cars via the Home section, other sections of the apps aren't accessible (tapping on Reserve, Trips, or Account doesn't do anyth…”
“If it doesn't freeze there's a significant lag.”
“But what takes the prize on customer love: I had to extend car return by an hour due to flight delay, app plays along with the final confirm button saying "i…”
“The app auto confirmed a reservation for me, without any confirmation screen or option to rescind, and I've spent the better part of a month trying to cancel…”
“It is plagued with connection issues, both data and location.”
Share of the 71 positive reviews that mention it
“Avis app is very simple to use, it's the branch owners and mangers that make it very difficult to proceed with your online purchase.”
“Love this app.”
A drop after an update usually means the update broke something.