★★★★★Michael Robinsonv2.5.17 Jun 2026
easy to use
Developer reply
Thank you for your feedback! We're happy to hear the app works well.
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Developer reply
Thank you for your feedback! We're happy to hear the app works well.
Fix your app I don't know why its soo inconsistent I can't even IP a camera because it won't show up. Please do a major overhaul and make it like it was before this new OS sucks. I need every camera to show up to configure every single time no if ands or buts if it doesn't work why even bother making it? fix it ASAP I'd give negative stars if I could honestly its more trouble using the app then just using a computer ridiculous....
3 people found this helpful
Developer reply
Thank you for your feedback. We're sorry to hear that you've had issues finding cameras. If you're using the app with AXIS T8415 Wireless Installation Tool, have a look in the web manual for troubleshooting tips: https://help.axis.com/axis-installer. If the issues remain, please contact our technical support team: https://www.axis.com/support
I don't understand the need to do this on a mobile device. I have the software installed on my server, let me do it there. Again. Worthless. I still have to find it in my DHCP list and change it there.
Developer reply
Thank you for your feedback! AXIS Installer offers features that can help during installation. However, using the app is optional. For more info about the app's features, see the user manual: https://help.axis.com/axis-installer. If any support questions, please create a case on our online helpdesk: https://www.axis.com/support.
takes about half an hour to view just one camera because the networking aspect is so slow. data sharing is not optional and in diagnostics, if you turn it off, it turns itself back on. if I had any other choice, I would burn every axis product I have.
3 people found this helpful
Developer reply
Thank you for your feedback! The reported bug has now been fixed. For further support and troubleshooting, please create a case on our online helpdesk: https://www.axis.com/support.
it's aight
Made installation allot easier.
the old app was better won't let me login to cameras. all cameras are in a perpetual system is getting ready even after I try and log in. not very intuitive
1 people found this helpful
Developer reply
Thank you for your feedback! If you have support queries that you would like to discuss with our technical support team, please create a case on our online helpdesk: http://www.axis.com/support
I'm through good 10 minutes of setting up some Fort Knox grade security access verification, stuck on 'no organizations found' unable to progress, and not a step closer to configuring the camera sitting on my desk, plugged into my LAN. You made it so secure NOBODY can access it, including legit customers.
1 people found this helpful
Developer reply
Thank you for your feedback. If you have support queries that you would like to discuss with our technical support team, please create a case on our online helpdesk: http://www.axis.com/support
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