BenchSentry Mobile Phone App

App is quirky! It doesn't update the current status of the lock after use without having to quit the app to reset it. And also, there's a long lag in communication to respond after attempting to open or close from the app, even with wifi status showing as excellent, about 20 seconds, sometimes longer or it just gives up. With excellent wifi connection, I'd expect less than 5sec and to work all the time without lag. There's been times that a quicker response time was absolutely necessary.

1 people found this helpful

This app is really helpful and user-friendly. I appreciate how easy it is to navigate and use!

Completely worthless. I tried to add my husband as a co-owner and the app wouldn't let him enter the code. I tried contacting customer service but they were non-existent.

1 people found this helpful

Not a good product AND not a very good app New thing is I can't unlock the box with the app anymore.

2 people found this helpful

So happy they updated the app! Now I can use it with my new phone.

After July 1st update is not sending notifications to my phone anymore.

2 people found this helpful

Love My Bench Sentry! But the app could use more improving. It will not allow me to go back by clicking on my phones back button. You have to go to menu everytime and choose where you want to go next. It also doesn't have a feature where you can move deliveries to the delivered section in cases where the the dropbox wasn't used but delivered straight to the recipient. It only allows you to delete. It would be nice to still keep a log/record of all delivered packages even if the box wasn't used.

3 people found this helpful

Great Product