Very good UI. Customer support has also been excellent as well when dealing with the few issues I have had over the years.
Very good UI. Customer support has also been excellent as well when dealing with the few issues I have had over the years.
Advertising is misleading. Fees are more than any profits.
I'm have a hard time getting google code
I feel the options they give to access the app give you the choice of making your app accessable to more people easily or foece you to remember even more. Neither option is great. This is a review of the app only and not the services.
I've been using betterment for more than 5 years. I love how easy it is to move money around and they do a good job of reinvesting.
Annoying to lose all money being automatically deposited into account. Makong deposits and watching balance go DOWN is not what I'd expect from this company/app. Add the extremely difficult customer hating website and all it does is makes me want to run. Changing to Fidelity, Betterment has been disappointing the past last year, poor management of stock/bonds.
2 people found this helpful
I am removing 2 stars because the app has recently taken the design language from Apple and iOS. Liquid Glass design doesn't work here and it looks ugly. Material You is the design language of Android 17.
I've been using Betterment since March 2017, and it has genuinely exceeded my expectations. I wanted to start investing, but I was too busy to manage it myself. Betterment saved me time, money, and stress in ways I didn't expect. The platform makes withdrawing money and making deposits a breeze — it’s seamless. I’m in this for the long haul and will update my review when time permits!!
1 people found this helpful
I feel my money is safe.
Platform easy to maneuver and easy to understand.
From 226 saved reviews since 2 Oct 2018, all countries.
Share of the 101 negative reviews that mention it
“The email address that I used to set the account didn't work (credentials have expired?).So I changed the email address (same issue credentials have expired).”
“I can't recommend a banking service that makes it so hard to move money.”
“Yet since couple of days ago, the app started being broken and then kicked me out all together and doesn't let me in anymore.”
“I was expecting it to be much more difficult but the information on portfolios were easy to find & understand, thus making my choice quickly.”
“I should not be getting crypto ads from my 401k administrator.”
“However their checking is extremely slow.”
Share of the 102 positive reviews that mention it
“The app is clean, easy to use.”
“Very easy and fun to use, would absolutely recommend”
“it's nice to set it and forget it(probably better on the mental stress that way too) Betterment is super easy to setup and use.”
“Overall, I think it's a great service.”
“What a fantastic visual update.”
A drop after an update usually means the update broke something.
“I had a problem linking one of my accounts to make a deposit, but after an email, they fixed it and extended their promotion so I could make the deposit and …”